As one of the nation’s top public universities, Townson University in Maryland has created an inclusive learning environment situated near the area’s prominent educational, community and cultural resources. The Tech Decision From theatre to dance and music, the University’s performing arts programs produce over 200 student and professional performances each year. Needing performance venues which […]
Massachusetts-based contact center and workforce optimization software firm Aspect Software and workforce automation firm Intradiem are joining forces in a partnership that pairs each company’ strengths for the world’s largest contact centers. Aspect will pair its workforce optimization software with Intradiem’s workforce automation solutions centered around training, coaching and other real-time processes. Per terms of […]
German business software as a service giant SAP’s CEO Bill McDermott is stepping down, the company announced last week. McDermott joined the firm in 2002 as head of North America, where he worked to increase the company’s market share on the continent and helping to grow the company into a $156 billion software conglomerate. He […]
This week, October 14th – 18th, 2019: digital signage content making facilities smarter, enterprise content management software, office fire prevention checklist, and more.
BitTitan, the developer of MigrationWiz managed services automation, today announced it is enhancing its longstanding relationship with Ingram Micro, distributor of technology and cloud services, by launching an exclusive global partner offer to accelerate cloud adoption for partner customers. With the new offer, qualified Ingram Micro partners can receive free User Migration Bundle licenses for three upcoming migration projects for a […]
Sponsored Content Many of us don’t understand the importance of screens to a projection system. We end up overspending on projectors and underspending on screens. This makes for a poor image – and to understand why, first you must understand how screens work.
Apple is one of the most powerful companies in the world, boasting a market valuation that has consistently hovered around $1 trillion for most of the month. However, the technology conglomerate still appears to bow to public pressure, even from foreign governments dealing with a public uprising. The company removed a smartphone app from the […]
Aspect Software has released the 19th version of its Cloud Contact Center as a Service system that features customer-driven capabilities and enhancements for both contact center and workforce optimization suites. According to a company press release, Cloud Contact Center V19 allows agents and supervisors to deliver better customer service experiences by supporting a wide variety […]
Microsoft is taking the federal government to court over a data request that affects one of its customer companies.
Fairwinds, a cloud-native infrastructure solutions provider, announced today the availability of Fairwinds Goldilocks, an open source tool for Kubernetes resource management. The company says Goldilocks takes the guesswork out of setting resource requests and limits on applications running in Kubernetes production deployments, helping to optimize resource utilization and ensure that applications run correctly. The Goldilocks […]
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