You never thought your company would be the target of a cyber attack. You’re a small, relatively obscure company with only a few dozen employees, and judging by your balance sheet, you don’t think you represent a big target for a hacker. As such, you don’t invest in adequate cyber defenses because you can’t justify […]
Adam Schmidt, the EVP of sales, marketing and pro services at LED video wall company Planar, joins the podcast to talk about the Planar EverCare Lifetime Limited Warranty.
It’s clear that cloud adoption has been accelerated due to the COVID-19 pandemic as organizations try to make documents and applications more accessible as remote working becomes the new norm. In fact, Microsoft recently revealed that the demands for cloud infrastructure has grown by 770% and this dependence will continue going into 2021 and beyond, […]
If we could sum up the pandemic in just two technology-related terms, we’d probably say “collaboration” and “temperature screening.” But while most CIOs and IT managers found the former pretty straightforward, there was much confusion about the latter. Body temperature scanners started popping up left and right, and even experienced technology professionals found themselves wondering […]
This past year was difficult for many organizations, but they persevered and kept the business running thanks to collaboration tools that many became intimately familiar with over the course of 2020. According to Gartner, 82% of companies are planning to allow for at least some remote work going forward. As organizations prepare for a hybrid […]
2020 was a year unlike any other. With New Hampshire going into a State of Emergency at the beginning of March and in-person classes being suspended soon after across the state, there was an urgent need for hybrid classroom technology. Luckily, the University System of New Hampshire (USNH) had been preparing for this and was […]
Anthony Bartolo, EVP and chief product officer at Avaya, joins the podcast to talk about the future of work and communication technology.
Call Centers are constantly dealing with unexpected scenarios, but 2020 has taken this to an entirely new level. Centers have been forced to manage the pandemic’s many impacts, including remote work shifts and requisite operational changes; all while managing changing agent and consumer behaviors. As we transition into 2021, call centers will need to leverage […]
Businesses — still in the middle of a remote work era and likely to stay in that realm for the next few months — are taking stock of their technological needs for the new year. But a few technology trends affecting businesses promise to have the most impact in 2021. Let’s review what technologies will […]
There may not be a category of technology more important to a business than cybersecurity, especially as cyber actors become more skilled in their craft. In 2021 and beyond, securing your organization’s network and information should get as much attention as your core IT infrastructure and endpoint devices. There is very real financial and reputational […]
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