With employees working remotely and organizations looking for ways to remain viable and stay in business, the cloud and unified communications-as-a-service (UCaaS) are in demand more than ever. Moving to the cloud was already a smart move before the COVID-19 pandemic, but 2020 will mark one of the largest migrations ever, says Diane Myers, senior […]
Microsoft on Monday announced several new features in Teams as the tech giant continues to innovate its main unified communication and collaboration product as it becomes one of the most in-demand business apps due to the coronavirus pandemic. The new features announced include the ability to hold meetings of up to 20,000 participants, enhanced administration […]
The coronavirus forced millions of students worldwide to leave their campus or school building this spring, and we aren’t really sure what the education model will look like come September. Educators had to scramble to find some solutions to patch together a decent remote learning model, but the situation now calls for a more in-depth […]
Instacart — the grocery delivery-on-demand app — could have suffered a data breach which affected hundreds of thousands of customers. According to a recent BuzzFeed report, the names, last four digits of credit card numbers, and order histories are popping up on dark web markets as a result of the supposed Instacart hack. The report […]
Salesforce on Thursday announced a new integration with AI voice platform Red Box that aims to bring AI-powered insights to businesses to help drive sales performance improvements. The integration between the two companies, Red Box AI Bridge for Salesforce Einstein, enables organizations not using a Salesforce-embedded communication platform to capture high quality call and metadata […]
Microsoft has started rolling out Tasks in Teams to Microsoft 365 customers, the company announced. The rollout officially began Tuesday to a small group of desktop users, and the rollout will continue through September. The company first announced the new feature during last year’s Ignite event. In a Tuesday blog post, the company called Tasks […]
COVID-19 has shaken up the world, creating a “new normal” that has changed the way corporations across the globe conduct business—and will conduct business in the future. The focus in the months before the coronavirus outbreak was how AV technologies can make working remotely more efficient. However, as many begin to return to the workplace, […]
Due to the coronavirus, the world is as remote as its ever been in the 21st century, making videoconferencing and collaboration tools an essential business tool. Zoom has risen to market dominance during the COVID-19 crisis because it’s relatively easy to use and quick to deploy thanks to a simple user interface, features and flexibility […]
NEC is partnering with computer vision and artificial intelligence firm Realeyes to develop and distribute emotion analysis solutions aimed at serving the new coronavirus-induced remote workforce. In a joint announcement, the companies said 5G and the COVID-19 pandemic have elevated virtual meetings, videoconferencing and collaboration. The emotion analysis solution is intended to help organizations understand […]
If someone has ever asked what time the Bruins’ game was at the “Gahden” to intelligent virtual assistants like Alexa, Siri, Cortana or Google Assistant and gotten an odd response, the regional accent could be the problem. The U.S. has a range of accents that include the famous “Boston” accent, which people imitate by saying, […]
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