Microsoft and call center tech firm Genesys are expanding a partnership that will bring a new cloud service for contact centers that includes the Genesys Engage customer experience solution running on Azure. This gives enterprises the security and scalability they need to manage the intricacies of connecting every touchpoint throughout the customer journey, the companies […]
Microsoft and Amazon continue their battle for cloud supremacy, but only one of them has the title of most popular supplier. According to a Forbes report on Goldman Sach’s spending survey of large companies, Amazon is still ahead in terms of overall revenue and spending, but Microsoft is the most popular supplier among technology executives […]
Google on Thursday unveiled a new service that lets companies complete large-scale, online data transfers data from on-premises solutions to the cloud. In a blog post, Google calls the new offering, Transfer Service for on-premises data, a managed solution that lets enterprises move data without needing to engineer their own custom software or invest in […]
Cloud computing has become a valuable and increasingly popular approach to digital technology that includes on-demand self-service, broad network access, software as a service, and much, much more. As businesses continue to explore cloud options for a number of applications, it’s critical that they assess and align specific needs with the appropriate cloud vendor and […]
Centrify recently published a new report, “Reducing Risk in Cloud Migrations: Controlling Privileged Access to Hybrid and Multi-Cloud Environments,” which finds that 60% of respondents misunderstand the shared responsibility model for cloud security and incorrectly believe the cloud provider is responsible for securing privileged access, according to the security company. The report, based on a […]
Autonomous edge computing solutions provider Stratus Technologies has announced the improved integration of its products with the Microsoft Azure Certified for IoT cloud platform. Stratus said the upgrade ensures customers’ IOT solutions are pre-tested, verified to work with Azure IoT services and paired with hardware and software that seamlessly captures data and analytics. According to […]
Information security firm Trustwave has bolstered its threat monitoring, detection and response in Microsoft Azure has launched an advanced threat detection and response service for the cloud computing service. Trustwave said in an announcement earlier this week that its Threat Detection and Response services for Azure integrates with Microsoft Azure Sentinel — a cloud-native security […]
BitTitan, the developer of MigrationWiz managed services automation, today announced it is enhancing its longstanding relationship with Ingram Micro, distributor of technology and cloud services, by launching an exclusive global partner offer to accelerate cloud adoption for partner customers. With the new offer, qualified Ingram Micro partners can receive free User Migration Bundle licenses for three upcoming migration projects for a […]
Aspect Software has released the 19th version of its Cloud Contact Center as a Service system that features customer-driven capabilities and enhancements for both contact center and workforce optimization suites. According to a company press release, Cloud Contact Center V19 allows agents and supervisors to deliver better customer service experiences by supporting a wide variety […]
Schools can apply now for Eagle Eye Networks Drako School Grant in order to earn the opportunity to beef up their security systems with the company’s cloud-based VMS.
FREE Downloadable resources from TechDecisions provide timely insight into the issues that IT, A/V, and Security end-users, managers, and decision makers are facing in commercial, corporate, education, institutional, and other vertical markets
View all Guides
Get your latest project featured on TechDecisions Project of the Week. Submit your work once and it will be eligible for all upcoming weeks.
Enter Today!