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AI

The Moment Vault at Orlando International Airport Terminal C

The Moment Vault Multi-User Interactive Technology Solution at MCO’s New Terminal C

January 23, 2023 Alyssa Borelli Leave a Comment

Travelers crossing through Orlando International Airport’s (MCO) newest state-of-the-art South Terminal Complex (Terminal C), are welcomed by The Moment Vault, a compelling immersive multimedia installation powered by interactive technologies. The Moment Vault was designed and managed by Smart Monkeys, Inc., and utilizes Realmotion’s interactive media servers and a proprietary AI-powered marker-less motion capture system. The […]

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Google Mandiant

Google: AI, Cloud and Time-to-Value Are the Key Contact Center Trends in 2023

January 13, 2023 Zachary Comeau Leave a Comment

Cloud and artificial intelligence technologies will be key to contact center operations as organizations realize that end users are demanding user-centric technologies from conversational, mobile and web apps that consumers have become familiar, Google says in a new blog. Penned by Yariv Adan, director of product management for Google Cloud AI and Industry solutions, the […]

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Contact Center AI

AI Contact Center Agent Spending Will Reach $2 Billion This Year

August 31, 2022 Zachary Comeau Leave a Comment

Technology researchers from Gartner say conversational artificial intelligence will reduce contact center agent labor costs by $80 billion in 2026, with AI end-user spending to reach nearly $2 billion this year. There are currently about 17 million contact center agents worldwide today, but organizations are facing agent staff shortages and declining economic environments that are […]

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XTEN-AV patent

XTEN-AV Obtains Utility Patent for AI, Cloud-Based Design Technology

August 30, 2022 TD Staff Leave a Comment

XTEN-AV, an AI-powered, cloud-based AV design software, is now patented by the United States Patent and Trademark Office. The patent number is US 11,379,193 B2. This marks a recognition of the technology behind the audiovisual software. According to a statement from Union City, Calif.-based XTEN-AV, it is the only AV design-and-documentation software with a utility […]

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cybersecurity Proofpoint compliance

Proofpoint Launches Intelligent Compliance Platform

August 26, 2022 TD Staff Leave a Comment

Proofpoint, the Sunnyvale, Calif., cybersecurity and compliance company launched an intelligent compliance platform, offering enterprises regulatory compliance safeguards while simplifying corporate legal protection practices. The platform leverages Proofpoint’s proprietary machine learning engine to provide business leaders with AI powered collection, clarify classification, detection, prevention, search, e-discovery, supervision and next gen predictive analytics while meeting complex […]

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Remote Work Productivity, tips for 2021, carbon emissions

How to Measure Employee Productivity in a Remote World

August 2, 2022 Dominik Birgelen Leave a Comment

According to Statista, 57% of employees experienced increased productivity whilst working from home, but exactly how it is measured?

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Sharp/NEC NaviSense Plane

Sharp/NEC’s NaViSense AI Solution Helps Deliver Better Business Insights

August 1, 2022 TD Staff Leave a Comment

In June 2022, Sharp NEC Display Solutions, a global provider of projectors and displays, in partnership with Guise AI, Inc., debuted NaViSense — a solution that leads to sharper audience insights and improved customer experiences across a multitude of industries. Utilizing computer vision, a form of artificial intelligence (AI) where computers can “see” the world, […]

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Capacity_Max Maryville University

Maryville University Utilizes AI-Powered Chatbot for Automated Support & Digital Coaching

August 1, 2022 TD Staff Leave a Comment

Maryville University, located in St. Louis, Missouri, was founded in 1872 and is one of the oldest private institutions in the Midwest. With a student population of 10,200,  the student body is very diverse, coming from all 50 states and more than 58 countries. The university’s vision is to be the innovative leader in higher […]

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artificial intelligence (AI), enterprise resource planning (ERP)

How AI Can Enhance Your Enterprise Resource Planning

July 20, 2022 Roman Davydov Leave a Comment

Today, effective enterprise resource management is impossible without a reliable ERP solution coupled with artificial intelligence (AI). This type of software facilitates processes related to sales, finances, inventory, supply chain, and human resources management, enabling companies to manage even a complex, global and growing business. According to Software Path 2022 ERP Software Project report, over […]

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Microsoft Teams Verint

Microsoft Rolling Out New AI/ML Noise Enhancements in Teams

June 13, 2022 Zachary Comeau Leave a Comment

Microsoft is adding new machine learning and artificial intelligence-based features to Microsoft Teams to help improve the sound quality of meetings and calls to help reduce echo, allow users to speak and listen at the same time and reduce reverberation for users in rooms with poor acoustics. These new improvements expand on the company’s AI-enabled […]

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