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AI

The Moment Vault at Orlando International Airport Terminal C

The Moment Vault Multi-User Interactive Technology Solution at MCO’s New Terminal C

January 23, 2023 Alyssa Borelli Leave a Comment

Travelers crossing through Orlando International Airport’s (MCO) newest state-of-the-art South Terminal Complex (Terminal C), are welcomed by The Moment Vault, a compelling immersive multimedia installation powered by interactive technologies. The Moment Vault was designed and managed by Smart Monkeys, Inc., and utilizes Realmotion’s interactive media servers and a proprietary AI-powered marker-less motion capture system. The […]

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Google Mandiant

Google: AI, Cloud and Time-to-Value Are the Key Contact Center Trends in 2023

January 13, 2023 Zachary Comeau Leave a Comment

Cloud and artificial intelligence technologies will be key to contact center operations as organizations realize that end users are demanding user-centric technologies from conversational, mobile and web apps that consumers have become familiar, Google says in a new blog. Penned by Yariv Adan, director of product management for Google Cloud AI and Industry solutions, the […]

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Contact Center AI

AI Contact Center Agent Spending Will Reach $2 Billion This Year

August 31, 2022 Zachary Comeau Leave a Comment

Technology researchers from Gartner say conversational artificial intelligence will reduce contact center agent labor costs by $80 billion in 2026, with AI end-user spending to reach nearly $2 billion this year. There are currently about 17 million contact center agents worldwide today, but organizations are facing agent staff shortages and declining economic environments that are […]

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cybersecurity Proofpoint compliance

Proofpoint Launches Intelligent Compliance Platform

August 26, 2022 TD Staff Leave a Comment

Proofpoint, the Sunnyvale, Calif., cybersecurity and compliance company launched an intelligent compliance platform, offering enterprises regulatory compliance safeguards while simplifying corporate legal protection practices. The platform leverages Proofpoint’s proprietary machine learning engine to provide business leaders with AI powered collection, clarify classification, detection, prevention, search, e-discovery, supervision and next gen predictive analytics while meeting complex […]

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Sharp/NEC NaviSense Plane

Sharp/NEC’s NaViSense AI Solution Helps Deliver Better Business Insights

August 1, 2022 TD Staff Leave a Comment

In June 2022, Sharp NEC Display Solutions, a global provider of projectors and displays, in partnership with Guise AI, Inc., debuted NaViSense — a solution that leads to sharper audience insights and improved customer experiences across a multitude of industries. Utilizing computer vision, a form of artificial intelligence (AI) where computers can “see” the world, […]

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artificial intelligence (AI), enterprise resource planning (ERP)

How AI Can Enhance Your Enterprise Resource Planning

July 20, 2022 Roman Davydov Leave a Comment

Today, effective enterprise resource management is impossible without a reliable ERP solution coupled with artificial intelligence (AI). This type of software facilitates processes related to sales, finances, inventory, supply chain, and human resources management, enabling companies to manage even a complex, global and growing business. According to Software Path 2022 ERP Software Project report, over […]

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