Entry-level IT professionals and those new to the industry can now register for the Linux Foundation’s Certified IT Administration exam. The exam, set to begin on Jan. 15, consists of 60 multiple-choice questions that certify an IT professional understands fundamental IT concepts like operating systems, software application installation and management, hardware installation, programming, network functions, […]
A new study from Qualtrics and PwC finds that IT executives and technology leaders are playing a critical role in how organizations are dealing with COVID-19 and they are investing in technologies that help future-proof the workforce. Released Thursday, the survey of more than 200 U.S. IT executives tells a story of how U.S. companies […]
Microsoft has quietly released a new Device-as-a-Service program for Microsoft Teams deployments that offers flexible monthly payments and affordable options. In a blog announcing several new features to Teams, the IT giant briefly described the Device-as-a-Service program, becoming the latest unified communications provider to offer as-a-service options to eliminate the cost barriers associated with deploying […]
IBM’s cybersecurity team has uncovered a global phishing campaign that targets organizations associated with COVID-19 vaccine supply chains. Specifically, attackers are targeting the cold chain – a component of the vaccine supply chain that preserves vaccines in temperature-controlled environments during transportation and in storage, according to IBM. This “calculated operation” began in September and spanned […]
Microsoft is introducing new calling features for Teams highlighted by a new calling interface and the ability to transfer calls between mobile and desktop. In a blog post, the company describes several new features designed to support the work-from-anywhere environment brought on by the COVID-19 pandemic and create powerful and streamlined calling experiences, including an […]
Just days after reports surfaced about a possible deal, customer relationship management provider Salesforce has announced a deal to acquire enterprise collaboration platform Slack in a deal worth $27.7 billion. In an announcement, the companies say combining Slack with Salesforce Customer 360 will be “transformative for customers and the industry,” creating an operating system for […]
Microsoft is making changes to its Productivity Score tool that helps organizations measure their employees’ interaction with Microsoft 365 apps after privacy concerns surfaced last week. In a blog post, Jared Spataro, corporate vice president for Microsoft 365, detailed the changes the company is making to Productivity Score, which gives IT administrators data and insights […]
The Microsoft Teams web app no longer supports Internet Explorer 11 as the company pivots to Microsoft Edge and begins to sunset legacy solutions. The company announced in August that Microsoft Teams, its flagship unified communications and collaboration platform that has exploded in popularity largely due to pandemic-induced remote work, would no longer support IE […]
In 2020, the world became intimately familiar with unified communication and collaboration technology that helped organizations transition to remote work as COVID-19 lockdowns forced offices and workplaces to close. With that came several challenges, including keeping remote workers engaged at a level consistent with when everyone was back in the office and making sure these […]
Digital workflow platform provider ServiceNow has acquired artificial intelligence company Element AI to enhance ServiceNow’s intelligent workflow platform. The deal will enable customers to work more efficiently, streamline business decisions and boost productivity, according to ServiceNow’s press release. With the acquisition, ServiceNow will create an AI innovation Hub in Canada to accelerate customer-focused innovation in […]
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