With a three-month blitz on security enhancements to its platform behind it, Zoom is now releasing new features to improve the experience using the popular videoconferencing service. The features, unveiled earlier this week, include new filters, control over your appearance, new noise suppression capabilities, emojis and presentation features. These can be accessed by upgrading to […]
For many businesses, unified communications tools and platforms have been a lifeline through the coronavirus pandemic that they didn’t realize they had. To have voice, chat, video, email, and a range of other communication tools and applications are unified under one platform is helping many survive and adapt to changing work environments, increase productivity, reduce […]
So you have a Zoom Room or Microsoft Teams Room in the office, but an external call was scheduled on another platform. That can cause headaches for end users and IT departments everywhere. That’s especially true these days when videoconferencing is the preferred method of communication, but there are several vendors out there aside from […]
With employees working remotely and organizations looking for ways to remain viable and stay in business, the cloud and unified communications-as-a-service (UCaaS) are in demand more than ever. Moving to the cloud was already a smart move before the COVID-19 pandemic, but 2020 will mark one of the largest migrations ever, says Diane Myers, senior […]
CompTIA has recognized four women in technology with its Spotlight Award for their excellence in leadership and mentorship and willingness to take on new challenges. The award honors individuals from CompTIA Corporate Member organizations who have shown a commitment to diversity, leadership, mentoring and service. This year’s winners are: Caitlyn McCaughran, global events manager, Auvik […]
Microsoft on Monday announced several new features in Teams as the tech giant continues to innovate its main unified communication and collaboration product as it becomes one of the most in-demand business apps due to the coronavirus pandemic. The new features announced include the ability to hold meetings of up to 20,000 participants, enhanced administration […]
The coronavirus forced millions of students worldwide to leave their campus or school building this spring, and we aren’t really sure what the education model will look like come September. Educators had to scramble to find some solutions to patch together a decent remote learning model, but the situation now calls for a more in-depth […]
Email and data security company Mimecast has acquired eTorch, a messaging security provider with solutions to help stop social engineering and human identity attacks using machine learning technology. In a press release, Mimecast said the acquisition of eTorch — which does business as MessageControl — strengthens the company’s email security strategy designed to improve security […]
Salesforce on Thursday announced a new integration with AI voice platform Red Box that aims to bring AI-powered insights to businesses to help drive sales performance improvements. The integration between the two companies, Red Box AI Bridge for Salesforce Einstein, enables organizations not using a Salesforce-embedded communication platform to capture high quality call and metadata […]
Cisco is urging users to patch a vulnerability in the web-based management interface of Cisco-SD-WAN vManage Software that could allow a remote attacker to bypass authorization and access sensitive information, modify system configuration or impact the system’s availability. The company released free software updates that address this vulnerability, the company said. In an advisory, Cisco […]
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