Massachusetts-based contact center and workforce optimization software firm Aspect Software and workforce automation firm Intradiem are joining forces in a partnership that pairs each company’ strengths for the world’s largest contact centers. Aspect will pair its workforce optimization software with Intradiem’s workforce automation solutions centered around training, coaching and other real-time processes. Per terms of […]
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SAP CEO Bill McDermott To Step Down
SAP Executive Board members Jennifer Morgan and Christian Klein have been appointed co-chief executive officers.
German business software as a service giant SAP’s CEO Bill McDermott is stepping down, the company announced last week. McDermott joined the firm in 2002 as head of North America, where he worked to increase the company’s market share on the continent and helping to grow the company into a $156 billion software conglomerate. He […]
Week in Review: Digital Signage, Management, Fire Prevention Checklist, etc.
This week, October 14th – 18th, 2019: digital signage content making facilities smarter, enterprise content management software, office fire prevention checklist, and more.
This week, October 14th – 18th, 2019: digital signage content making facilities smarter, enterprise content management software, office fire prevention checklist, and more.
BitTitan and Ingram Micro Provide Enhanced Cloud-Migration Services
Exclusive global offer from BitTitan and Ingram Micro enables those company's partners to meet growing cloud-migration demands.
BitTitan, the developer of MigrationWiz managed services automation, today announced it is enhancing its longstanding relationship with Ingram Micro, distributor of technology and cloud services, by launching an exclusive global partner offer to accelerate cloud adoption for partner customers. With the new offer, qualified Ingram Micro partners can receive free User Migration Bundle licenses for three upcoming migration projects for a […]
How Projection Screens Can Make Or Break a Projection System
Many of us don’t understand the importance of screens to a projection system. We end up overspending on projectors and underspending on screens. This makes for a poor image – and to understand why, first you must understand how screens work.
Many of us don’t understand the importance of screens to a projection system. We end up overspending on projectors and underspending on screens. This makes for a poor image – and to understand why, first you must understand how screens work.
Apple’s Hong Kong Flub Is Why Silicon Valley Should Avoid Politics
Apple removed an incident tracking app from its platform after Chinese state media said it was used to target police amid riots in Hong Kong.
Apple is one of the most powerful companies in the world, boasting a market valuation that has consistently hovered around $1 trillion for most of the month. However, the technology conglomerate still appears to bow to public pressure, even from foreign governments dealing with a public uprising. The company removed a smartphone app from the […]
Aspect Software Releases 19th version of Cloud Contact Center as a Service system
Aspect has released Aspect Via 19, a new Contact Center as a Service platform with new features like real-time analytics and alarms.
Aspect Software has released the 19th version of its Cloud Contact Center as a Service system that features customer-driven capabilities and enhancements for both contact center and workforce optimization suites. According to a company press release, Cloud Contact Center V19 allows agents and supervisors to deliver better customer service experiences by supporting a wide variety […]
Microsoft Is Headed to Court Again, This Time Over Data
Microsoft is taking the federal government to court over a data request that affects one of its customer companies.
Microsoft is taking the federal government to court over a data request that affects one of its customer companies.
Fairwinds Goldilocks Kubernetes Resource Management Tool Helps Cloud-Native Apps Run Optimally
Fairwinds Goldilocks is an open source tool for identifying the right settings for resource requests and limits on Kubernetes resource management containers
Fairwinds, a cloud-native infrastructure solutions provider, announced today the availability of Fairwinds Goldilocks, an open source tool for Kubernetes resource management. The company says Goldilocks takes the guesswork out of setting resource requests and limits on applications running in Kubernetes production deployments, helping to optimize resource utilization and ensure that applications run correctly. The Goldilocks […]
Digital Signage Content Can Make Your Facility Smarter
Digital signage content can be used to improve so many aspects of your facility, not JUST alerts or JUST customer interaction.
The way we negotiate shared spaces in facilities needs to change. To give people a more consumer-like experience, whether they’re employees or visitors, is to tap into the digital revolution that is transforming the way we do pretty much everything. Venues are turning to digital signage content because it makes facility management far more flexible […]
