Named one of the nation’s best children’s hospitals by U.S. News and World Report in its 2019-20 rankings, CHOC Children’s Hospital is committed to providing the highest quality pediatric care. For over 55 years, CHOC Children’s has striven to nurture, advance, and protect the health and well-being of children. Today, over two million children throughout […]
Latest Content
Microsoft, Genesys Expand Partnership To Help Ease Transition To Cloud For Contact Centers
Tech firms announce Genesys Engage on Microsoft Azure to bring enterprises a new cloud service for contact centers that maximizes cloud, AI investments.
Microsoft and call center tech firm Genesys are expanding a partnership that will bring a new cloud service for contact centers that includes the Genesys Engage customer experience solution running on Azure. This gives enterprises the security and scalability they need to manage the intricacies of connecting every touchpoint throughout the customer journey, the companies […]
Submissions for the IT Certification Innovator Awards by January 31st
The deadline is fast approaching for IT departments to submit to the ITCC Innovation Award process.
Those hoping to submit to the Information Technology Certification Council’s award program (ITCC Innovation Award) must do so by January 31st. This annual award recognizes initiatives that have positively impacted your company or the IT certification industry. If you or someone you know has added value to a product, service, or initiative within the industry, […]
Report: 250 Million Microsoft Support Records Exposed
Research firm Comparitech says more than 14 years of Microsoft customer service and support records were exposed on the internet.
Microsoft might want to reverse time and go back to 2019, because 2020 hasn’t been good in the cybersecurity or PR departments. According to consumer research group Comparitech, about 250 million customer service and support records have been exposed on the internet. These contain logs of conversations between Microsoft support staff and customers from all […]
This New Law Might Help Job Candidates See How Companies Use AI in the Hiring Process
A new law passed in Illinois intends to protect job candidates’ privacy, but might be more of a headache than it’s worth.
A new law passed in Illinois intends to protect job candidates’ privacy, but might be more of a headache than it’s worth.
ConnectWise Works To Resolve Vulnerabilities Identified By Testing Firm
ConnectWise works to resolve series of vulnerabilities in remote management product Control that researchers say can lead to severe hacks for MSPs, clients.
If your organization uses ConnectWise Control to remotely manage endpoints, this article should be very important to you. According to professional services and security testing firm Bishop Fox, the firm discovered eight vulnerabilities when researching the ConnectWise Control product. The firm has privately reached out to ConnectWise to inform them of the vulnerabilities of their […]
Co-Founder of Cybersecurity Company Admits To Using DDos-For-Hire
Hopefully, your cybersecurity company doesn't also engage in illegal cybercrimes like DDos-For-Hire while promising to defend your network.
If cybersecurity professionals know so much about protecting your company from hacking, there’s a good chance they know how hackers think and how they attack your network. Thankfully, most of them choose the good side. However, one 22-year-old Georgia man chose both sides. According to cybersecurity journalist Brian Krebs, the Tucker Preston of Georgia pleaded […]
Michigan School Ransomware Attack Shuts Down District
The school ransomware attack targetted phones, copiers, classroom technology and heating. But officials decided not to pay.
The Richmond Community Schools in Michigan were recently affected by a ransomware attack which targeted multiple systems, including phones, copiers, classroom technology and heating. The district was forced to postpone the resumption of classes due to a virus that paralyzed its servers, reports the Detroit Free Press. An announcement about the postponement was made on […]
Refreshing Your Business or Org’s Approach with Digital Signage
These are some of the most important reasons that your business or org should be thinking about investing in digital signage this year.
New Year’s resolutions aren’t just for personal growth. They can be made for businesses, too. If you’re looking to increase sales or promote a new product or service, there are many reasons you should invest in digital signage. Whether you’re a digital signage novice or looking to expand your current marketing campaigns, follow these simple […]
US & Europe Cautious Around 5G Devices While China & Korea are Early Adopters, Says GSMA
A mixed bag on 5G adoption has very real impacts on smartphone upgrades, while the rise of smart speakers continues, says new research.
The smartphone will remain the dominant consumer device in the new decade, but the arrival of a new network will not guarantee a surge in 5G adoption, according to new GSMA Intelligence research. Their report, The Future of Devices, provides a wealth of insight on consumer technology adoption trends over the coming years, including the […]
