Chances are you won’t recognize your office when you go back there for the next time—and not just because you probably haven’t been there much, if at all, in the last six months. Because of the spread of the coronavirus across the U.S. and around the world, business leaders have been thinking differently about how […]
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Lea County Communication Authority Chooses a Planar TVF Call Center Video Wall
Call center video wall solution centers around a 5-foot-high Planar TVF Series LED wall which lets dispatchers better monitor coverage areas.
The Lea County Communication Authority (LCCA) in Hobbs, New Mexico operates the Lea County 911 Call Center, which covers the cities of Hobbs, Lovington, Eunice, Jal and Tatum. The Tech Decision Call Center dispatchers have the capability to deploy emergency and non-emergency agencies to all parts of Lea County. As a control room, the Call […]
Report: Ransomware Attack Shuts Down Hospital, Leads to Patient Death
When a ransomware attack shut down a German hospital, a woman died after she was diverted to another facility 20 miles away.
Much of the world is still in flux and reeling from the health and economic effects of COVID-19, and cybercriminals are unfortunately taking note and attacking when we’re most vulnerable. Hackers and other bad actors are targeting remote workers, education institutions and healthcare at a time when each are critically important to our continuity. And, […]
Microsoft Rolls Out Teams for Education Features With Mental Health Focus
New features in Microsoft Teams tackle social-emotional learning as educators hope to augment their in-person teaching methods with distance learning tech.
Microsoft is rolling out new features for Teams and OneNote as educators and students begin to look to the platform for distance learning at the start of a new school year. In particular, the new features tackle social-emotional learning (SEL) as educators hope to augment their in-person teaching methods with distance learning technology for students […]
IDIS to Launch New Back-to-Workplace Tech
IDIS back-to-workplace tech solutions includes a plug-and-play appliance that supports safe strategies across industry sectors.
IDIS will soon launch new back-to-workplace tech solutions. The company says the tech will transform control room and security operations with greater situational awareness, faster investigations and an enhanced user experience, as well as support a safe return-to-workplace (RTW) set of strategies that, when combined, continue to deliver on the company’s promise of a low […]
NEC Releases UNIVERGE BLUE EXTENDED Integrations Platform
The UNIVERGE BLUE EXTEND integrations platform is designed to provide customers with voice, chat video and contact center functionalities.
NEC has announced the general availability of its UNIVERGE BLUE EXTEND integrations platform for NEC’s UNIVERGE BLUE Cloud Services designed to provide customers with voice, chat video and contact center functionalities. Those services will be provided by UNIVERGE BLUE CONNECT and UNIVERGE BLUE ENGAGE and can be combined with everyday business applications from leading enterprise […]
Report: Zoom Investing in Slack-like Chat Feature
With its chat feature leaving much to be desired, Zoom is investing in a Slack-like messaging function to compete with other platforms.
Zoom is reportedly making investments in its messaging capabilities in a bid to better compete with Slack and Microsoft Teams, according to media reports. First reported The Information and cited by several other media organizations, Zoom is working on a significant upgrade to the platforms messaging function to supplement its video capabilities. According to The […]
Look to Laser, Not Lamp Projectors, to Cut the Costs of Meetings
Laser projectors pose many benefits towards driving more engaged, creative presentations and eliminating the steep hidden costs of lamp replacement.
This year marks the 60th anniversary of laser technology. According to the Science and Entertainment Exchange, Theodore Maiman was the first scientist to create the first laser light beam using a ruby and some theories from Einstein. Today, laser technology isn’t the work of science fiction. It brings to bear many constructive uses, including as […]
Some School Districts Are Using Their Grant Money To Update Mental Health Training
The pandemic has shifted the focus for many school districts when it comes to how grant money will be used towards school district mental health training.
School districts are continuing to use grant money for differing applications during the pandemic, including technology for remote learning and training for behavioral health specialists. This focus on school district mental health training is proving to provide a multitude of benefits. The Waynesboro Area School District (WASD) in Pennsylvania has received federal grant money to update technology […]
ServiceNow Launches New Version of Now Platform
ServiceNow's new platform includes new tools and features designed to help organizations stay agile and resilient while improving productivity.
ServiceNow has released a new version of its digital workforce platform, Now Platform, designed to help organizations stay agile and resilient while improving productivity in the COVID-19 economy. Included in the new platform, named the Paris release, are several new features like new workflow productivity apps with embedded analytics and AI, IT optimization, connected workflows, […]
