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Zoom

Zoom Virtual Agent

Zoom Launches New AI Chatbot, Zoom Virtual Agent

January 24, 2023 Zachary Comeau Leave a Comment

As AI chatbots take center stage due to ChatGPT, Zoom is releasing Zoom Virtual Agent, a new intelligent conversational AI and chatbot solution designed to instantly resolve issues for customers. The videoconferencing and collaboration giant wants Zoom Virtual Agent to transform the way businesses assist their customers and employees, helping them to deliver faster web […]

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IT news, This Week in it, Microsoft 365, Hive ransomware, iOS 16.3, AltspaceVR, RMM software

Microsoft Jobs, IPv6, New MacBooks, Videoconferencing Interop

January 19, 2023 Zachary Comeau Leave a Comment

Editor’s note: There is a lot going on in the world of IT, from emerging technologies to digital transformation and new cybersecurity threats. However, we can’t possibly cover it all, so we’ll bring you This Week in IT, a curated summary of IT and enterprise technology news stories each week. Microsoft to cut 10,000 jobs Microsoft […]

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Zoom

Zoom Adds New Meeting Features, Curated Apps to Start 2023

January 6, 2023 Zachary Comeau Leave a Comment

Zoom is beginning 2023 with several new features and partnerships designed to enhance meetings on the platform, including avatars, meeting templates, new chat features and curated apps from the company’s App Marketplace. In two blog posts this week, the company detailed four new features and new Zoom-curated Essential Apps, both of which are designed to […]

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Zoom and 22Miles logos against a blue background superimposed on a person attending a video call.

22Miles, Zoom Partner to Streamline Enterprise Collaboration

December 15, 2022 TD Staff Leave a Comment

22Miles announced it has teamed up with Zoom Video Communications, Inc. to bring the 22Miles Space Booking Marketplace listing. This effort thus reflects 22Miles’ ongoing commitment to supporting end-to-end user journeys that unify and streamline experiences, simplify programming and maximize efficiency for modern enterprises. 22Miles is, of course, the Milpitas, Calif.-based company in visual communications […]

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AVer Videobar Zoom Certification

AVer’s VB342 Pro 4K PTZ Video Bar Is Now Zoom Certified

December 8, 2022 TD Staff Leave a Comment

Zoom Video Communications, Inc., granted official hardware certification to AVer Information Inc. USA’s VB342 Pro 4K PTZ Video Bar. AVer is, of course, a provider of education technology and video collaboration solutions. Meanwhile, Zoom is an industry-leading video communications provider. Zoom utilizes third-party labs, internal testing and tests against rigorous specifications. Once a product passes […]

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Zoom ServiceNow

Zoom, ServiceNow Announce New Integrations

November 10, 2022 Zachary Comeau Leave a Comment

Video communications giant Zoom and digital workflow platform ServiceNow are expanding their partnership by adding new integrations designed to optimize the employee and service experience. According to the companies, the offerings are designed to create new communications, collaboration and service delivery solutions designed to improve employee and customer experiences by creating out-of-the-box automations and embedded […]

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Zoom

Zoom Brings More Security to Communication Platform

November 9, 2022 Zachary Comeau Leave a Comment

Recognizing that distributed work expands organizations’ attack surface, Zoom is introducing new features designed to help customers communicate securely, including a new end-to-end encrypted feature for Zoom Mail Service, advanced encryption for voicemail and an auto-update feature. The company announced the incoming launch of Zoom Mail and Calendar that will allow users to access existing […]

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Zoom Mail Service

Zoomtopia 2022: Email, Calendar, Virtual Co-Working and More

November 8, 2022 Zachary Comeau Leave a Comment

Zoom has announced several new innovations coming to the collaboration giant’s platform, including Zoom Mail and Calendar Clients, a new virtual co-working space, a virtual agent, and new integrations across the Zoom One offering. The announcements come during Zoomtopia 2022, the San Jose, Calif.-based company’s hybrid event powered by Zoom Events, the company’s virtual event […]

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Zoom

Zoom, Palo Alto Partner on Videoconferencing Experience Tools

November 8, 2022 Zachary Comeau Leave a Comment

Cybersecurity firm Palo Alto Networks and videoconferencing giant Zoom are launching joint solutions designed to bring a better and more secure hybrid work experience to their mutual customers. Announced during Zoom’s annual Zoomtopia event, the companies will integrate Palo Alto Networks’ Autonomous Digital Experience Management (ADEM) solution with Zoom’s Quality of Service Subscription (QSS) to […]

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Cisco Chicago Office Meeting room

9 Tips for Unified Communications Success

November 1, 2022 Joel Stocker Leave a Comment

Every company is working to find a hybrid work solution, which means productivity tools are no longer a “nice-to-have” but a “must-have.” Shockingly, most organizations just deployed something in haste to adapt to work during the pandemic. Using disparate tools that don’t fit into long-term plans, most companies don’t have a way to monitor, update, […]

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