With storage and backup devices often representing the last line of defense against ransomware attacks and outages, they should be as secure as possible so organizations can restore their data in a critical time of need. However, new research from cyber resilience company Continuity shows that the average enterprise storage and backup device has 14 […]
Latest Content
Three Considerations Before Deploying Generative AI Tools
Organizations should ensure they are insulated from data security issues, innovation risk and ethical concerns when deploying generative AI.
While ChatGPT and generative AI are largely hailed as tools that will usher in a new era of working defined by intelligent assistants and automation, there are a handful of concerns around the technology’s use, including privacy, security, the pace of innovation and ethics. The technology is exciting and has the power to unlock new […]
The ABCs of Contact Centers: The Tech Driving Modern Customer Experience
Generative AI technology in contact centers is changing the customer experience for good and companies are reaping the benefits.
The contact center industry is booming and for good reason — businesses are catching on to the transformative impact that a high-velocity contact center can have on their bottom line. Emerging technology is making contact centers more effective than ever before, and more importantly, helping to change their historically negative perception. According to Statista, the […]
F5 Releases New AI-Powered App and API Security Tools
New AI tools from F5 give customers better protection and control in managing apps and APIs across on-premises, cloud and edge locations.
Cybersecurity company F5 is releasing new AI-powered app and API security capabilities designed to give customers comprehensive protection and control in managing apps and APIs across on-premises, cloud and edge locations. According to the Seattle-based application services and security company, new machine learning enhancements will provide the company’s cloud security portfolio with advanced API endpoint […]
Atera Expands OpenAI Integration With Automated Remediation Loops
Atera's expanded OpenAI integration includes a new feature that enables IT pros to use support tickets to create automated remediation loops.
IT management company Atera is expanding upon its integration with ChatGPT creator OpenAI with a new feature designed to enable IT team to use support tickets to create automated remediation loops. The Israeli company calls this the second phase of its OpenAI integration, following the first phase which focused on script generation to help save […]
These Dangerous Vulnerabilities on CISA’s KEV List Are Still Being Widely Exploited
Despite patches being available for most of the bugs in CISA's Known Exploited Vulnerabilities catalog, many devices remain unpatched.
The U.S. Cybersecurity and Infrastructure Security Agency has been keeping an updated list of Known Exploited Vulnerabilities (KEV) that currently includes more than 900 security bugs, with the goal of helping inform organizations about vulnerabilities that should be prioritized. Despite that awareness campaign and emphasis on vulnerabilities that have been exploited in the wild, new […]
Samsung Launches New Interactive Display for Education
Samsung's WAC Interactive Display is an education-focused device that enhances usability and enables fast user adoption.
Samsung is releasing a new education-focused interactive display designed to enhance usability and connectivity and enable fast user adoption. The new Samsung display, the WAC Interactive Display, allows educators to customize home screens, share up to nine screens at once regardless of operating system or device, and use intelligent applications to aid in lessons. In […]
Q-SYS Enhances Production Studio With Custom LG DVLED Videowall
The new production studio reduces costs and expands virtual event opportunities with Q-SYS' automation platform and LG's DVLED technology.
After finding success with webinars and virtual training sessions in 2021, Q-SYS, the audio, video and control platform provider, has built a new video production studio at its Costa Mesa, Calif. headquarters. This studio combines Q-SYS automation and a custom 8-feet-by-22-feet DVLED videowall from Lincolnshire, Ill.-based LG Business Solutions USA. It thus offers engaging, professional-grade broadcasts […]
Microsoft is Making the Surface Hub 2S a Teams Rooms on Windows Device
The Microsoft Surface Hub 2S with a new Teams Rooms on Windows experience will become available later this year.
Microsoft is officially making the Surface Hub 2S part of the Teams Rooms family, making it the first touch-enabled board running Teams Rooms on Windows when it becomes available later this year. According to Microsoft this unlocks top-requested Teams Rooms features for both users and IT admins, such as Front Row, persistent chat, consistent remote […]
3CX Compromised in Supply Chain Attack
A flaw in the desktop app from VoIP provider 3CX is being exploited in supply chain attacks, leading to possible hands-on-keyboard activity.
Cybersecurity researchers say a vulnerability in the desktop app from VoIP provider 3CX is being actively exploited in supply chain attacks, leading to possible hands-on-keyboard activity by advanced threat actors, including nation-state actors. According to researchers, malicious activity was observed coming from a legitimate signed binary, 3CXDesktopApp — a softphone application from 3CX. Cybersecurity firm […]
