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Latest Content

Vice Media’s Complete IT Overhaul Relies on Freshservice

Vice Media's "IT" operations relied on unreliable tribal knowledge. Now, with Freshservice, their 1-hour first response SLA is consistently hit.

November 2, 2020 TechDecisions Staff Leave a Comment

Freshservice

Vice Media Group LLC is an American digital media and broadcasting company with media properties and firms in over 30 countries. As their global news sites expanded, so did the number of pain points. To eliminate IT silos, Vice Media has aligned 80% of the organization and plans to go all-in on one IT support […]

Filed Under: News, Project of the Week

Otter.ai, Zoom Team Up For Live Video Call Captions

Speech recognition and transcription service Otter.ai has launched a new live video captioning services for videoconferencing calls and webinars on Zoom.

October 30, 2020 Zachary Comeau Leave a Comment

Zoom Participant Reporting

Speech recognition and transcription provider Otter.ai has launched a new live video captioning services for videoconferencing calls and webinars on Zoom. The integration with the two popular platforms builds upon an existing relationship between the two that enables Zoom participants to open a secure, live, interactive transcript directly from a video call or after a […]

Filed Under: Compliance, Mobility, News, Unified Communications Tagged With: Live Captions, Otter.ai, Unified Communication and Collaboration, Videoconferencing, Zoom

Sonoma Valley Hospital Hit With Cyber Attack, Computers Briefly Shut Down

Sonoma Valley Hospital in Sonoma, Calif. reported last week that a security incident shut down its computers as attacks on healthcare sector rise.

October 30, 2020 TD Staff Leave a Comment

Royal Ransomware

Sonoma Valley Hospital in Sonoma, Calif. reported last week that a security incident shut down its computers. In its October 22 notice to patients, the hospital said the October 11 incident “triggered a significant downtime event”: Currently, the Hospital is maintaining operations while computer systems are being fully restored. We have maintained the ability to care […]

Filed Under: Network Security, News Tagged With: Cybersecurity, Healthcare, ransomware

Majority of Colleges Give COVID-19 Reopening Plans ‘C’ or Lower

Kaplan asked over 300 college admissions officers to grade their industry’s COVID-19 reopening plans. The results aren't great.

October 30, 2020 TechDecisions Staff Leave a Comment

University, College, COVID-19 Reopening Plans

A survey of admissions offers at colleges across the nation found that a majority rated their industry’s overall COVID-19 reopening plans rather poorly. According to the Kaplan survey, which asked admissions officers at over 300 institutions of higher education to evaluate their industry’s reopening performance as a whole, 4% gave it an A, 36% gave it […]

Filed Under: Compliance, Facility, News Tagged With: Coronavirus, COVID-19, Higher Ed

Samsung Named Official Display Partner of Los Angeles Rams, SoFi Stadium

October 29, 2020 TD Staff Leave a Comment

Samsung SoFi Stadium

In addition to providing a 70,000-sqaure-foot, double-sided video board at SoFi Stadium, Samsung has now been named the official television, display and mobile partner of the Los Angeles Rams and Hollywood Park. The technology giant is now the official technology partner of the 298-acre sports and entertainment complex that includes SoFi Stadium, home of both […]

Filed Under: Facility, News, Video Tagged With: LED, Samsung

Warning: Cybercriminals Targeting Healthcare Systems with Ransomware

Three federal U.S. agencies are warning of an 'increased and imminent' ransomware threat to hospitals and healthcare systems.

October 29, 2020 Zachary Comeau Leave a Comment

Progress MOVEit vulnerability

U.S. federal authorities are warning healthcare systems of a spike in ransomware attacks against hospitals and healthcare systems The joint warning from the U.S. Cybersecurity and Infrastructure Agency, FBI and Department of Health and Human Services says malicious cyber actors are targeting the healthcare sector with Trickbot malware, leading to ransomware attacks, data theft and […]

Filed Under: Network Security, News Tagged With: CISA, Cybersecurity, FBI, HHS, ransomware, Trickbot

How to Use Data and Analytics to Make Business Decisions

We look at current examples of data and analytics strategies to help technology managers better understand how to create strategies unique to their organizations.

October 29, 2020 Jonathan Blackwood Leave a Comment

AV/IT Integration trends, Big Data Technology for Business Finance Analytic Concept. , 2020 Enterprise IT trends,

We look at current examples of data and analytics strategies to help technology managers better understand how to create strategies unique to their organizations.

Filed Under: IT Infrastructure, News Tagged With: Analytics, Business Intelligence, Data Collection

Can Concrete Be More Environmentally Friendly? We May be About to Find Out

A scientific grant was recently rewarded to fund the research efforts surrounding an environmentally friendly concrete material.

October 29, 2020 TechDecisions Staff Leave a Comment

A National Science foundation grant will allow civil engineering researchers to work on an environmentally-friendly, hardier concrete material. Assistant professor of civil engineering at The University of Texas Warda Ashraf received almost half a million dollars in grant money to develop it. According to a recent Mirage News report, Ashraf says modern cement is made […]

Filed Under: Facility, News Tagged With: Environment

Microsoft: Iranian Hacking Group Targeting World Leader Conferences

Microsoft says Iranian hackers are targeting a high-profile security conference expected to be attended by heads of state and world leaders.

October 28, 2020 Zachary Comeau Leave a Comment

Proofpoint CISO, CISOs cyberattack

Iranian hackers are allegedly targeting a high-profile security conference expected to be attended by heads of state and world leaders, according to Microsoft. The upcoming Munich Security Conference and the Think 20 Summit in Saudi Arabia are being targeted by cybercriminal organization Phosphorous, which is masquerading as conference organizers to target more than 100 high-profile […]

Filed Under: Network Security, News Tagged With: Cybersecurity, Microsoft

Microsoft Says Teams has 115 Million Daily Active Users

Microsoft says there are now more than 115 million daily active users on Microsoft Teams, representing a 50% bump from what the company reported in April.

October 28, 2020 Zachary Comeau Leave a Comment

Microsoft January Patch Tuesday

Microsoft says there are now more than 115 million daily active users on its flagship unified communications and collaboration platform Microsoft Teams, representing a 50% bump from what the company reported in April. That surge is largely due to the rise of remote and hybrid work and distance learning, both of which require a collaboration […]

Filed Under: News, Unified Communications Tagged With: Microsoft Teams, Unified Communication and Collaboration

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