• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

My TechDecisions

  • COVID-19 Update
  • Best of Tech Decisions
  • Topics
    • Video
    • Audio
    • Mobility
    • Unified Communications
    • IT Infrastructure
    • Network Security
    • Physical Security
    • Facility
    • Compliance
  • RFP Resources
  • Resources
  • Podcasts
  • Subscribe
  • Project of the Week
  • Latest News
  • About Us
    SEARCH
Compliance, Mobility, News, Unified Communications

Otter.ai, Zoom Team Up For Live Video Call Captions

Speech recognition and transcription service Otter.ai has launched a new live video captioning services for videoconferencing calls and webinars on Zoom.

October 30, 2020 Zachary Comeau Leave a Comment

Zoom Participant Reporting

Speech recognition and transcription provider Otter.ai has launched a new live video captioning services for videoconferencing calls and webinars on Zoom.

The integration with the two popular platforms builds upon an existing relationship between the two that enables Zoom participants to open a secure, live, interactive transcript directly from a video call or after a meeting. Otter for Events was recently introduced for webinars and virtual events to create live transcripts.

Otter.ai is an intelligent audio transcription service — popular with journalists — that uses artificial intelligence to process speech from imported audio.

For users with Otter for Business and Zoom Pro subscriptions, an option to use captions for live video calls and webinars will now appear within the Zoom app.

According to Otter.ai, the feature is designed to remove miscommunication problems that may arise during the course of remote work as the COVID-19 pandemic stretches late into the year. For example, if remote workers are having audio problems or get distracted by something in their home office, they can always refer back to the transcript to make sure they didn’t miss anything important.

Read Next: Virtual Events, Apps, SDKs Coming to Zoom

It also helps support organizations that do business with entities that speak a different language and helps organizations comply with the Americans with Disabilities Act.

“Live video captioning is another feature which makes Otter Live Notes a must-have business communications and collaboration product,” said Sam Liang, CEO, and founder of Otter.ai. “By adding this new feature, Otter.ai removes the significant problem of miscommunication from remote work, heightening organizations’ productivity and efficiency.”

Otter.ai and Zoom in April announced Otter Live Notes for Zoom in April that enabled a live interactive transcript during or after a call, and shortly after released Otter for Events for webinars and virtual events.

Combined, Otter.ai now provides a full suite of live captioning and transcript services for Zoom calls, webinars and virtual events.

Tagged With: Live Captions, Otter.ai, Unified Communication and Collaboration, Videoconferencing, Zoom

Related Content:

  • CISA, MSP Is Your IT Department Augmented by an MSP?…
  • digital transformation Three Causes of Pervasive Workplace Friction and How…
  • Department of Justice Ethical Hackers DOJ Officially Revises Policy, Will Not Charge Ethical…
  • Microsoft Windows 11, Windows Autopatch Most Devices Aren’t Ready for A Windows 11…

Free downloadable guide you may like:

  • The State of the IT Department in 2022

    The role of the IT professional has shifted from one that supports the business to one that is deserving of a seat at the table when it comes to making business decisions. Check out our new report to see what your peers in IT think about top concerns and opportunities in 2022.

Reader Interactions

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Get the FREE Tech Decisions eNewsletter

Sign up Today!

Latest Downloads

The State of the IT Department in 2022

The role of the IT professional has shifted from one that supports the business to one that is deserving of a seat at the table when it comes to ma...

Hybrid Work Challenges
The Three Most Common Hybrid Work Challenges Two Years Into the Pandemic

Many of us have been working in a hybrid environment for two years now. Our editors thought this would be a good time to take a look at what’s work...

These 10 IT Certifications Are Critical To An IT Pro’s Success in 2022

Here are 10 cloud, data and security certifications that we identify as critical to an IT professional’s resume in 2022 and beyond, according to a ...

View All Downloads

Would you like your latest project featured on TechDecisions as Project of the Week?

Apply Today!
Sharp Microsoft Collaboration HQ Logo

Learn More About the
Windows Collaboration Display

More from Our Sister Publications

Get the latest news about AV integrators and Security installers from our sister publications:

Commercial IntegratorSecurity Sales

AV-iQ

Footer

TechDecisions

  • Home
  • Welcome to TechDecisions
  • Subscribe to the Newsletter
  • Contact Us
  • Media Solutions & Advertising
  • Comment Guidelines
  • RSS Feeds
  • Terms of Use
  • Privacy Policy
  • Twitter
  • Facebook
  • Linkedin

Free Technology Guides

FREE Downloadable resources from TechDecisions provide timely insight into the issues that IT, A/V, and Security end-users, managers, and decision makers are facing in commercial, corporate, education, institutional, and other vertical markets

View all Guides
TD Project of the Week

Get your latest project featured on TechDecisions Project of the Week. Submit your work once and it will be eligible for all upcoming weeks.

Enter Today!

© 2022 Emerald X, LLC. All rights reserved.