Business communications and IT support platform provider GoTo is launching new contact center features that give agents the ability to collaboratively and securely assist customers within their web browser. The feature is Co-browse within the GoTo Contact Center, and it is designed to help agents be more efficient and help customers at small and medium-sized […]
Latest Content
Report: Ransomware Attacks Fall as Groups Restructure
New analysis from NCC Group suggests that despite a drop in the number of ransomware attacks, new threat actors are emerging.
New analysis from NCC Group suggests that despite a drop in the number of ransomware attacks, new threat actors are emerging and older ones are evolving. According to the company’s Global Threat Intelligence team, the number of ransomware attack victims dropped 19% in August, from 198 to 160 reported incidents, continuing a trend from July, […]
Poly Launches API Marketplace Platform for Dev Community
The API Marketplace centralizes Poly APIs into a single location while providing visibility into all the available developer assets across Poly’s products.
Poly has launched a new API Marketplace platform, where the Poly developer community can find, connect to and manage Application Programming Interfaces (APIs) across Poly’s partner ecosystem. The marketplace is an open platform with support for dozens of API types, including those from Poly Lens insights and management platform and Poly Clariti, the secure meeting […]
Microsoft: Organizations Are Focusing Too Much On Employee Productivity
Microsoft's latest Work Trends Index report shows that leaders are focusing too much on employee productivity and not enough on impact.
Hybrid and remote work have been widely accepted as the new normal, but leaders and managers are beginning to express concerns about employee productivity while at home, according to new Microsoft research. This comes as executives are also growing increasingly worried about the strong possibility of a recession, the company says in a new Work […]
Designing a State-of-the Art EMS Simulation Suite at Wake Tech
With the help of Extron AV solutions, Wake Tech students use state-of-the art simulation equipment to triage, diagnose, and treat patients in emergency situations.
With the help of Extron AV solutions, Wake Tech students use state-of-the art simulation equipment to triage, diagnose, and treat patients in emergency situations.
IT Leaders Are Prioritizing Security, Application Integrations, Cloud
The accelerated rate of change in security, infrastructure, applications and cloud is complicating the selection of new tools, Gartner says.
Midsize enterprises are heavily focusing on security and risk management, application and integration strategies and IT infrastructure and operations, according to tech research and consulting firm Gartner. The Stamford, Conn. firm says the results of a survey of CIOs and IT leaders at medium-sized enterprises shows that organizations are undertaking projects to overhaul their security […]
SideChannel Launches Enclave Microsegmentation Platform for SMBs
SideChannel's Enclave microsegmentation platform offers SMBs a solution to simplify and maintain a segmented network with minimal IT administration and maintenance.
SideChannel, the Worcester, Mass.-based provider of cybersecurity services and technology for emerging and middle market companies, announced the launch of Enclave, a microsegmentation software platform. The new platform is designed to offer small and midsize businesses (SMBs) a solution to simplify and maintain a segmented network with minimal IT administration and maintenance. According to SideChannel, […]
Trellix Launches Advanced Research Center
Trellix's Advanced Research Center is a group of security researchers that will produce actionable real-time threat intelligence.
Cybersecurity firm Trellix has announced the establishment of its Advanced Research Center, a group of security analysts and researchers that aims to produce actionable real-time threat intelligence and indicators to help customers stay protected against the latest cybersecurity threats. The company’s Advanced Research Center comes as the threat landscape continues to expand in scale and […]
Konftel Adds Lecture Mode to Flagship Speakerphone
The Konftel 800 speakerphone now features a lecture mode designed for users to move about freely within rooms for teaching and training.
Konftel, the Sweden-based collaboration end-point solutions provider had added a new lecture mode wireless headset feature to its Konftel 800, flagship conferencing speakerphone. According to Konftel, the new lecture mode feature was designed to allow end users the ability to move more freely within rooms for teaching and training. “Wherever they are located, perhaps facing […]
This Week in IT: DevSecOps, OT Security, SMB Tech Spending, Gartner’s IT Conference
DecSecOps research, a new advisory on OT cybersecurity, SMB tech spending trends and Gartner's IT Symposium highlight this week's IT news.
Editor’s note: There is a lot going on in the world of IT, from emerging technologies to digital transformation and new cybersecurity threats. However, we can’t possibly cover it all, so we’ll bring you This Week in IT, a curated summary of IT and enterprise technology stories each week. The difficulties of vulnerability management in […]