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Salesforce, Red Box Announce AI-Powered Voice Insights Integration

Salesforce's integration with AI voice platform Red Box that aims to bring AI-powered insights to businesses to help drive sales performance improvements.

July 30, 2020 Zachary Comeau Leave a Comment

Salesforce Einstein GPT

Salesforce on Thursday announced a new integration with AI voice platform Red Box that aims to bring AI-powered insights to businesses to help drive sales performance improvements. The integration between the two companies, Red Box AI Bridge for Salesforce Einstein, enables organizations not using a Salesforce-embedded communication platform to capture high quality call and metadata […]

Filed Under: Managed Service, Mobility, News Tagged With: Salesforce

Cisco Warns of Remote Attack Bug, Urges Update

Cisco is urging users to patch a vulnerability in Cisco-SD-WAN vManage Software that could allow a remote attacker to access sensitive information.

July 30, 2020 Zachary Comeau Leave a Comment

Cisco Bug

Cisco is urging users to patch a vulnerability in the web-based management interface of Cisco-SD-WAN vManage Software that could allow a remote attacker to bypass authorization and access sensitive information, modify system configuration or impact the system’s availability. The company released free software updates that address this vulnerability, the company said. In an advisory, Cisco […]

Filed Under: IT Infrastructure, Network Security, News

Ways for Audible and Visual Messaging Systems to Help Make Schools Safer

CDC says school admins should enhance communications systems as they prepare to reopen. Here are 5 ways messaging can help ensure a safer return.

July 29, 2020 Gina Sansivero Leave a Comment

visual messaging systems

Hospitals, hotels, restaurants and retail establishments worldwide have adopted the use of masks, disinfectant, and social distancing. Soon, schools will follow suit, implementing similar protective measures as K-12 students and staff return for the 2020—21 academic year. But as the Centers for Disease Control and Prevention (CDC) suggests, there’s more that schools can do to […]

Filed Under: Compliance, Facility, News Tagged With: Coronavirus, COVID-19, Education

Microsoft: Tasks in Teams Rollout Begins

Tasks in Teams brings together Microsoft Planner and Microsoft To Do, giving users one place to manage team plans and individual tasks.

July 29, 2020 Zachary Comeau Leave a Comment

Tasks in Teams

Microsoft has started rolling out Tasks in Teams to Microsoft 365 customers, the company announced. The rollout officially began Tuesday to a small group of desktop users, and the rollout will continue through September. The company first announced the new feature during last year’s Ignite event. In a Tuesday blog post, the company called Tasks […]

Filed Under: Mobility, News, Unified Communications Tagged With: Microsoft Teams, Tasks in Teams

AV Technologies That Can Ease Transitions Back to Work

July 29, 2020 Justin Schwartz Leave a Comment

AV Technologies, user experience management software

COVID-19 has shaken up the world, creating a “new normal” that has changed the way corporations across the globe conduct business—and will conduct business in the future. The focus in the months before the coronavirus outbreak was how AV technologies can make working remotely more efficient. However, as many begin to return to the workplace, […]

Filed Under: IT Infrastructure, Managed Service, Mobility, News, Unified Communications Tagged With: COVID-19

5 of the Best Speaker Testing Apps

When testing audio systems, it is important to have the capacity to not only gauge a variety of frequencies, but keep track of speaker testing app readings.

July 29, 2020 TD Staff 5 Comments

speaker testing apps, testing audio systems

Get the best of speaker tuning and testing with a swipe of a finger on your Android or iOS smartphone or tablet mobile device. A collection of professional audio apps from developers like Andrew Smith, Refined Stochastic Technology, Westside Apps and jjbunn.

Filed Under: Audio, News Tagged With: Apps, Corporate, Speakers

Zoom’s HaaS Offering is a Simple Way for SMBs to Deploy Zoom Rooms

Jeff Smith, head of Zoom Rooms, says the company's new Hardware-as-a-Service offering brings more value to small and medium-sized businesses.

July 28, 2020 Zachary Comeau Leave a Comment

Zoom Hardware-as-a-Service

Due to the coronavirus, the world is as remote as its ever been in the 21st century, making videoconferencing and collaboration tools an essential business tool. Zoom has risen to market dominance during the COVID-19 crisis because it’s relatively easy to use and quick to deploy thanks to a simple user interface, features and flexibility […]

Filed Under: Mobility, Unified Communications Tagged With: Hardware as a Service, Zoom

NEC, Realeyes To Develop Emotion Analysis Solution

NEC is partnering with AI firm Realeyes to develop and distribute emotion analysis solutions aimed at serving the new coronavirus-induced remote workforce. 

July 28, 2020 Zachary Comeau Leave a Comment

Realeyes NEC

NEC is partnering with computer vision and artificial intelligence firm Realeyes to develop and distribute emotion analysis solutions aimed at serving the new coronavirus-induced remote workforce. In a joint announcement, the companies said 5G and the COVID-19 pandemic have elevated virtual meetings, videoconferencing and collaboration. The emotion analysis solution is intended to help organizations understand […]

Filed Under: Compliance, Mobility, News Tagged With: Artificial Intelligence, Biometrics, NEC, Realeyes

Google: AI System Analyzes Prostate Cancer Samples with 72% Accuracy

Google AI system is able to identify the signs of prostate cancer. With artificial intelligence quickly progressing, what will be automated in coporate?

July 28, 2020 TechDecisions Staff Leave a Comment

Google Unified Communications, Google AI

Google AI researchers claim their system can identify signs of prostate cancer with remarkable accuracy. According to a recent VentureBeat report, the system grades each section of a biopsy sample and then summarizes the classifications into an overall score. In trials where six professionals with years of experience under their belts evaluated the system’s accuracy, […]

Filed Under: IT Infrastructure, News Tagged With: AI, Artificial Intelligence, Google

Report: Regional Accents Affect Intelligent Virtual Assistants

A recently published report suggests that regional accents may affect the speech recognition ability of virtual assistants like Alexa, Google Assistant and others.

July 28, 2020 TD Staff Leave a Comment

Intelligent Assistant Regional Accent Alexa

If someone has ever asked what time the Bruins’ game was at the “Gahden” to intelligent virtual assistants like Alexa, Siri, Cortana or Google Assistant and gotten an odd response, the regional accent could be the problem. The U.S. has a range of accents that include the famous “Boston” accent, which people imitate by saying, […]

Filed Under: Managed Service, Mobility, News, Unified Communications Tagged With: Artificial Intelligence

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