3xLOGIC says integrator Redwire has chosen the company’s VIGIL VMS (video management system) to takeover existing and new cameras at the Tampa, Fla. metropolitan area YMCA.
The Tampa YMCA is in the midst of a multi-phase security system project that includes video surveillance, fire and intrusion upgrades.
In September 2019, the Tampa YMCA was presented with an opportunity. “We had received a generous donation to be used for cameras, and I was tasked with interviewing vendors and evaluating platforms to determine how best to leverage this donation,” says Nate Valentin, vice president of information technology, Tampa YMCA. Valentin and his team devised plans to go well beyond standard video surveillance.
Prior to this upgrade, the Tampa YMCA had cameras from another manufacturer at three locations. Phase one of the project was to install approximately 150 3xLOGIC cameras at the remaining locations — the smaller buildings received four-camera packages, most locations have 16, and the largest facilities have 20-25 cameras.
Valentin comments, “If there’s any silver lining to the current pandemic, Redwire’s excellent work enabled us to get all the camera systems installed while we were closed down and before we opened summer camps.”
The 3xLOGIC cameras cover a wide range of areas of interest— parking lots, pools, any childcare areas, workout centers, front desks and basketball courts.
Phase two of the project will see fire and intrusion systems upgraded and monitored by RedWire. Remote access to the camera systems via 3xLOGIC’s View Lite II mobile app is said to help mitigate false alarms.
Phase three of the project will see all cameras — new and previously installed — taken over by 3xLOGIC’s VIGIL VMS. “We want everything under one platform and standardized across the organization,” says Valentin.
Valentin says during the planning and installation he began to see possibilities for his system that went beyond monitoring parking lots and protecting the YMCA from false claims.
“Video is a great tool and it gives us the information we need to make good, informed decisions. We also saw video and our overall security system as a way to enhance our member’s experience and to increase member engagement.”
The Tampa YMCA plans to establish a call center to accomplish these important goals of enhancing member engagement and satisfaction.
Call center staff will have access to live video feeds of key areas across all YMCA locations so members can call in to ask, for example, if a basketball court is free or how many swim lanes are open and any number of other questions they have about the facilities.
“Not only will we be able to give our members up-to-the-minute, accurate information about the status of facilities, this will also take some of the load off front desk staff so they can better serve the person standing in front of them,” Valentin explains.
Redwire will install fire and intrusion systems from another manufacturer, but 3xLOGIC video surveillance will be used to verify anything these systems flag. Redwire will perform fire and intrusion monitoring and they are also the managed services provider (MSP) for all the cameras.
This article premiered on our sister site, Security Sales & Integration.