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Latest Content

Five Ways to Reduce Desktop Support Troubleshooting Time

Gartner predicts digital employee experiences (DEX) will be crucial for IT by 2025. Here's five strategies to streamline desktop support for seamless operations.

October 21, 2024 Jeff Johnson Leave a Comment

A close-up of a technician’s hands typing and navigating through troubleshooting steps on a computer in a well-lit office. , natural light, soft shadows, with copy space

Gartner predicts digital employee experiences (DEX) will be crucial for IT by 2025. Here’s 5 strategies to streamline desktop support for seamless operations.

Filed Under: IT Infrastructure Tagged With: Automation, back up, DEX, Digital Employee Experience, Gen AI, IT Teams, remote troubleshooting

Absen Adds New Plugin Integration for Q-SYS

The Q-SYS plugin for Absenicon offers seamless integration, supporting X and S Series with enhanced control features.

October 17, 2024 TD Staff Leave a Comment

Absen Q-SYS plugin

Absen Inc., the U.S. subsidiary of the global company in LED technology, Absen, announced its new Q-SYS plugin integration for Absen’s Absenicon. As a contributor to the Q-SYS Ecosystem, Absen has collaborated with Q-SYS to create a market-ready control solution that integrates seamlessly into Q-SYS, a cloud-manageable audio, video and control platform. Per a statement, […]

Filed Under: Unified Communications Tagged With: Absen, absenicon, DIsplays, Q-SYS

Alfatron Electronics Unveils ALF-UC1 (Gen2) Wireless Conferencing System

Alfatron's ALF-UC1 Gen2 offers wireless control for AV systems, dual HDMI outputs, 4K/1080P support—no cables or converters needed.

October 4, 2024 TD Staff Leave a Comment

Alfatron Electronics’ ALF-UC1 (Gen2) Wireless Conferencing System

Alfatron Electronics has introduced the new ALF-UC1 Generation 2 Wireless Conferencing System. With the ability to serve as the central point of control for one’s camera, computer, video display, and audio system, the ALF-UC1 (Gen2) can link one’s computer to the in-room AV system without the need for cables, converters, or having to worry about […]

Filed Under: News, Unified Communications Tagged With: Airplay, Alfatron, Videoconferencing, Wireless conferencing system

Xyte Unveils Mobile RMM for IT Managers to Monitor and Manage Their Devices On The Go

Xyte's Mobile View RMM empowers IT managers with real-time visibility and management capabilities of devices from anywhere.

September 23, 2024 TD Staff Leave a Comment

Xyte Mobile View for Support Teams and IT Managers to Monitor and Manage Their Devices On The Go

Xyte, the Mountain View, Calif.-based, developer of all-in-one cloud platform for device manufacturers and system integrators, announced the launch of its Mobile View for Remote Monitoring and Management (RMM), enabling users to monitor and manage devices from their mobile phones and tablets. This mobile-first solution empowers integrators, technology managers and other personnel with a powerful, […]

Filed Under: IT Infrastructure, Managed Service, Mobility, News Tagged With: Cloud, mobile RMM, Remote Management, RMM, Xyte

CrowdStrike Cyber Armageddon: How Do Firms Now Build Resilience?

Post-Quantum's Anderson Cheng writes how the CrowdStrike chaos prompts IT leaders to rethink of cloud strategies.

September 13, 2024 Andersen Cheng Leave a Comment

Cybersecurity and information or network protection. Future technology web services for business and internet project

Towards the end of July, a botched software update at cyber security firm CrowdStrike caused chaos around the world, crippling IT systems that we all relied on. The disruption spanned across sectors; flights were grounded, patients were unable to contact healthcare services and customers were unable to make card payments. The event illustrated two things: […]

Filed Under: IT Infrastructure, Network Security, News Tagged With: CrowdStrike, Crowdstrike outage, patch, Software

Virgin Media O2 Partners with VMware to Complete 5G Roll-out Across UK and EU

August 12, 2024 TechDecisions Staff

Editor’s Note: This press release was originally published on March 28, 2022 and since has been updated as of August 12, 2024. PALO ALTO, Calif.–(BUSINESS WIRE)–Virgin Media O2 UK has selected VMware to help modernise its network and enable the continued success of its 5G rollout. The company will leverage VMware Telco Cloud Infrastructure to […]

Filed Under: Latest News

Five Common IT Issues Everyone Hates at Work

Velocity Smart Consulting's Glen McCarty explains the five most annoying (and entirely avoidable) issues with IT Support.

July 19, 2024 Glen McCarty Leave a Comment

An overwhelmed businessman in a headset shows frustration while working at his desk filled with sticky notes in a modern office.

Velocity Smart Consulting’s Glen McCarty explains the five most annoying (and entirely avoidable) issues with IT Support.

Filed Under: Facility, IT Infrastructure Tagged With: IT, IT Helpdesk, legacy equipment

Keeping Your Hybrid Workplace Secure

NetSupport's Matt Jones shares insights on enhancing security, ensuring seamless operations, and boosting productivity in a hybrid work environment.

July 12, 2024 Matt Jones Leave a Comment

the generation with the worst password hygiene, Video Surveillance Trends 2021

The ravages of COVID-19 are now an afterthought in many people’s minds. But the pandemic’s disruptive impact on the workplace is far from done. This is especially true when it comes to the new hybrid workforce and technology challenges around systems support, device management and security. Specifically, workers experienced the personal benefits of flexibility that […]

Filed Under: News, Unified Communications Tagged With: Data Security, Hybrid Work, IT, remove device managment, Security

Soho Works & Tateside Simplify Zoom Room Standard Across Multiple Sites

Tateside ensures a consistent, aesthetic user experience at Soho Works with Neat Bar Pro bundles, enhancing meeting rooms with seamless Zoom integration.

June 25, 2024 TD Staff Leave a Comment

Soho Works, Dean Street

Tateside ensures a consistent, aesthetic user experience at Soho Works with Neat Bar Pro bundles, enhancing meeting rooms with seamless Zoom integration.

Filed Under: News, Project of the Week, Unified Communications Tagged With: BYOD, Soho Works, Tateside, workspaces, Zoom Rooms

Duke Kunshan University Selects Sennheiser for Audio Upgrade

DKU upgrades learning spaces with 116 Sennheiser TCC 2 Microphones across 50 classrooms, ensuring enhanced audio clarity.

April 29, 2024 TD Staff Leave a Comment

Duke Kunshan University Deploys 116 Sennheiser TCC 2 Ceiling Array Microphones 1

DKU upgrades learning spaces with 116 Sennheiser TCC 2 Microphones across 50 classrooms, ensuring enhanced audio clarity.

Filed Under: Audio, Facility, News, Project of the Week, Unified Communications Tagged With: Audio, Ceiling array microphone, Sennheiser, sound reinforcement, TCC 2

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