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Unified Communications

Unified Communications is often associated with collaboration. Learn about the technology your organization uses to communicate – phone, video, email, messaging, and more – and pulling those technologies into a shared system.

Popular Tags within: Unified Communications

Collaboration Cloud Hybrid Work UCC AI IT Security Cloud Computing data Vulnerabilities
End User Training

How Technology Providers Can Help Train End Users

August 25, 2020 Zachary Comeau Leave a Comment

Your company just spent millions on new conference rooms throughout the campus and in other office locations, and now you want to maximize that investment and push employees to make use of these systems. However, your internal IT team might not be experts in conferencing technology, and end users haven’t been thoroughly trained. That leads […]

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Avocor Microsoft Teams Collaboration Display

Avocor Releases Microsoft Teams-certified Collaboration Display

August 25, 2020 Zachary Comeau Leave a Comment

Microsoft Teams is helping enterprise employees around the world stay connected and productive throughout the coronavirus pandemic, and we’ve seen hardware manufacturers buy into Microsoft’s certification program and release devices certified for the company’s flagship unified communications and collaboration app. That now includes collaboration display firm Avocor with the release of the AVW-6555 Windows collaboration […]

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Zoom Rooms User Interface

Zoom Issues Fix After Service Was Down Monday

August 24, 2020 Zachary Comeau Leave a Comment

Zoom is being used by millions to conduct business, go to school, take yoga classes and much more to the point that the service has become a household name. That’s why when it goes down, it’s a very big deal. That’s what happened this morning when users were unable to start and join Zoom meetings […]

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Sony BRAVIA, collaborative displays

UCF Downtown Campus Collaborative Displays Use Sony BRAVIA

August 24, 2020 TechDecisions Staff Leave a Comment

University of Central Florida’s new UCF Downtown 15-acre campus, located in Orlando’s Creative Village, incorporates the latest audio-visual innovations into a sleek but welcoming environment for 21st century learning. Thanks in part to its thoughtful integration of technology with design, UCF was among the top 20 most applied to colleges in 2019, according to Niche.com. […]

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Lifesize Kaptivo

Lifesize Acquires Kaptivo for Digital Whiteboarding Enhancements

August 21, 2020 Zachary Comeau Leave a Comment

Conferencing provider Lifesize has acquired digital collaboration firm Kaptivo in a bid to expand Lifesize’s cloud-based unified communications and collaboration portfolio. Lifesize aims to make use of Kaptivo’s expertise in computer vision, image processing and artificial intelligence for visual collaboration to bring digital whiteboarding to Lifesize’s portfolio. Kaptivo’s whiteboarding solution pairs advanced image processing software […]

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Facebook Portal

Zoom, BlueJeans, GoToMeeting, Webex Come to Facebook Portal

August 21, 2020 Zachary Comeau Leave a Comment

Facebook is bringing several videoconferencing platforms to its Portal device to complement the company’s collaboration tool Workplace. Those videoconferencing providers are Zoom, BlueJeans, GoToMeeting and Webex, the company said in a news release. Those apps will be available on Portal next month. “Whether you’re meeting one-on-one with a colleague or joining up to 1,000 participants,* […]

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Mattermost Microsoft Teams

Red Box Announces Compliance Recording Integration With Microsoft Teams

August 19, 2020 Zachary Comeau Leave a Comment

Voice platform Red Box has announced that its Compliance Recording solution is now generally available for Microsoft Teams to support secure, resilient and scalable recording of communications in Teams. The solution is currently being certified as part of Microsoft’s new Compliance Recording ISV partner certification program, the company said in a press release. According to […]

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Zoom Smart Display

Zoom Expands Zoom for Home to Popular Smart Displays

August 19, 2020 Zachary Comeau Leave a Comment

With many workers still doing their job our of their homes, Zoom recently released its Zoom for Home offerings that include dedicated Zoom devices via DTEN. Now, Zoom is taking that a step further by expanding to smart displays like the Amazon Echo Show, Portal from Facebook and the Google Nest Hub Max. Zoom’s play […]

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Virtual Assistants

Virtual Assistants Are Quickly Becoming Part of the Workforce

August 18, 2020 Zachary Comeau Leave a Comment

Virtual assistants like Alexa, Google Assistant, Cortana and others have been a helpful aide in the lives of many consumers. These assistants help users buy goods, schedule activities and turn appliances on and off. Now, these intelligent assistants are becoming our coworkers as Amazon and Microsoft along with hardware partners take steps to bring Alexa […]

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Zoom Phone

Zoom Expands Zoom Phone Services

August 18, 2020 Zachary Comeau Leave a Comment

Zoom is adding onto its capabilities as a unified communications-as-a-service provider with the expansion of Zoom Phone to 25 additional countries and territories along with a new simplified telephone service plan for organizations with multinational locations. That means Zoom Phone for domestic calling is now available in over 40 countries and territories, the company said […]

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