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Unified Communications

Unified Communications is often associated with collaboration. Learn about the technology your organization uses to communicate – phone, video, email, messaging, and more – and pulling those technologies into a shared system.

Popular Tags within: Unified Communications

Collaboration Cloud InfoComm Videoconferencing Education AI UCC Microphones Mass Notification Generative AI
Facebook Portal

Zoom, BlueJeans, GoToMeeting, Webex Come to Facebook Portal

August 21, 2020 Zachary Comeau Leave a Comment

Facebook is bringing several videoconferencing platforms to its Portal device to complement the company’s collaboration tool Workplace. Those videoconferencing providers are Zoom, BlueJeans, GoToMeeting and Webex, the company said in a news release. Those apps will be available on Portal next month. “Whether you’re meeting one-on-one with a colleague or joining up to 1,000 participants,* […]

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Mattermost Microsoft Teams

Red Box Announces Compliance Recording Integration With Microsoft Teams

August 19, 2020 Zachary Comeau Leave a Comment

Voice platform Red Box has announced that its Compliance Recording solution is now generally available for Microsoft Teams to support secure, resilient and scalable recording of communications in Teams. The solution is currently being certified as part of Microsoft’s new Compliance Recording ISV partner certification program, the company said in a press release. According to […]

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Zoom Smart Display

Zoom Expands Zoom for Home to Popular Smart Displays

August 19, 2020 Zachary Comeau Leave a Comment

With many workers still doing their job our of their homes, Zoom recently released its Zoom for Home offerings that include dedicated Zoom devices via DTEN. Now, Zoom is taking that a step further by expanding to smart displays like the Amazon Echo Show, Portal from Facebook and the Google Nest Hub Max. Zoom’s play […]

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Virtual Assistants

Virtual Assistants Are Quickly Becoming Part of the Workforce

August 18, 2020 Zachary Comeau Leave a Comment

Virtual assistants like Alexa, Google Assistant, Cortana and others have been a helpful aide in the lives of many consumers. These assistants help users buy goods, schedule activities and turn appliances on and off. Now, these intelligent assistants are becoming our coworkers as Amazon and Microsoft along with hardware partners take steps to bring Alexa […]

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Zoom Phone

Zoom Expands Zoom Phone Services

August 18, 2020 Zachary Comeau Leave a Comment

Zoom is adding onto its capabilities as a unified communications-as-a-service provider with the expansion of Zoom Phone to 25 additional countries and territories along with a new simplified telephone service plan for organizations with multinational locations. That means Zoom Phone for domestic calling is now available in over 40 countries and territories, the company said […]

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Google Meet Duo

Report: Google Plans to Replace Duo With Meet

August 17, 2020 Zachary Comeau Leave a Comment

Google is reportedly planning to replace its consumer-oriented video calling app Duo with business video calling app Meet in a bid to compete with Zoom and others currently dominating the videoconferencing market. According to 9to5Google, the company’s consumer communication services Duo, Message and Androids Phone app were placed under the leadership of G Suite Vice […]

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G Suite

Google Begins Rollout of Integrated G Suite Experience

August 14, 2020 Zachary Comeau Leave a Comment

Google is rolling out new features in G Suite for desktop and Android users that aim to bring G Suite apps closer together. The updates aim to feature four distinct apps: Mail, Chat, Rooms and Meet. The new features in the updates appear to be Google’s response to the rise of Microsoft Teams, Slack and […]

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Microsoft Hybrid Work

Microsoft: The Way We Work Is Changing For Good

August 14, 2020 Zachary Comeau Leave a Comment

A new study from Microsoft and TechRepublic shows how technology is transforming work and leading to a new normal of hybrid work. The companies together looked at the transforming work trends in the Asia-Pacific region and produced a research whitepaper titled “Transitioning Asia-Pacific to a New Normal of Work” in which business and thought leaders […]

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Slack Canvas

Slack Announces Improved Security Features

August 13, 2020 Zachary Comeau Leave a Comment

Slack is upgrading the communication and collaboration app’s security features including Slack Connect, a new feature that the company says will allow for faster communication, stronger relationships and improved security. Slack Connect, which the company calls “a more secure and productive way for organizations to communicate wit each other,” gives admins the ability to maintain […]

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NETSCOUT nGeniusEDGE Server

Remote Work Can Be a Recruiting Boost

August 12, 2020 Zachary Comeau Leave a Comment

The coronavirus pandemic, if anything, is showing us that remote work is a lot easier and less of a daunting proposition than we originally thought. Almost overnight in March, organizations quickly adapted a remote work policy to comply with social distancing guidelines to help prevent the spread of the virus. For many organizations, that transition […]

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