Much of the world is still in flux and reeling from the health and economic effects of COVID-19, and cybercriminals are unfortunately taking note and attacking when we’re most vulnerable. Hackers and other bad actors are targeting remote workers, education institutions and healthcare at a time when each are critically important to our continuity. And, […]
Microsoft is rolling out new features for Teams and OneNote as educators and students begin to look to the platform for distance learning at the start of a new school year. In particular, the new features tackle social-emotional learning (SEL) as educators hope to augment their in-person teaching methods with distance learning technology for students […]
IDIS will soon launch new back-to-workplace tech solutions. The company says the tech will transform control room and security operations with greater situational awareness, faster investigations and an enhanced user experience, as well as support a safe return-to-workplace (RTW) set of strategies that, when combined, continue to deliver on the company’s promise of a low […]
NEC has announced the general availability of its UNIVERGE BLUE EXTEND integrations platform for NEC’s UNIVERGE BLUE Cloud Services designed to provide customers with voice, chat video and contact center functionalities. Those services will be provided by UNIVERGE BLUE CONNECT and UNIVERGE BLUE ENGAGE and can be combined with everyday business applications from leading enterprise […]
Zoom is reportedly making investments in its messaging capabilities in a bid to better compete with Slack and Microsoft Teams, according to media reports. First reported The Information and cited by several other media organizations, Zoom is working on a significant upgrade to the platforms messaging function to supplement its video capabilities. According to The […]
This year marks the 60th anniversary of laser technology. According to the Science and Entertainment Exchange, Theodore Maiman was the first scientist to create the first laser light beam using a ruby and some theories from Einstein. Today, laser technology isn’t the work of science fiction. It brings to bear many constructive uses, including as […]
School districts are continuing to use grant money for differing applications during the pandemic, including technology for remote learning and training for behavioral health specialists. This focus on school district mental health training is proving to provide a multitude of benefits. The Waynesboro Area School District (WASD) in Pennsylvania has received federal grant money to update technology […]
ServiceNow has released a new version of its digital workforce platform, Now Platform, designed to help organizations stay agile and resilient while improving productivity in the COVID-19 economy. Included in the new platform, named the Paris release, are several new features like new workflow productivity apps with embedded analytics and AI, IT optimization, connected workflows, […]
A new advisory from the U.S. Cybersecurity and Infrastructure Security Agency warns of Chinese government-affiliated cyber threat actors using publicly available and open-source information to leverage unpatched software vulnerabilities to attack U.S. government agencies. According to the warning, hacking groups affiliated with the Chinese Ministry of State Security for the last 12 months have been […]
The pandemic has sparked great interest in cloud contracts, given their flexibility and overall reliability. UCaaS had gone mainstream even before the coronavirus pandemic, which in turn is accelerating this momentum, so that most enterprises are now considering UCaaS and CCaaS (contact center as a service) cloud options. Enterprises absolutely need a solid contract that […]
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