Aspect Software has released the 19th version of its Cloud Contact Center as a Service system that features customer-driven capabilities and enhancements for both contact center and workforce optimization suites. According to a company press release, Cloud Contact Center V19 allows agents and supervisors to deliver better customer service experiences by supporting a wide variety […]
Schools can apply now for Eagle Eye Networks Drako School Grant in order to earn the opportunity to beef up their security systems with the company’s cloud-based VMS.
Aporeto, a Zero Trust Cloud Security company, announces its cloud network security solution for seamless distributed policy management across Kubernetes multi-cluster and container environments. According to the company, the solution uses a unique application identity-based approach to security instead of relying on IP addresses. Aporeto’s use of identity enables network security policies to now be managed up […]
Enterprises and organizations across industries can improve storage economics without making changes to existing IT operations using a new joint solution introduced by InfiniteIO Hybrid Cloud Tiering and Cloudian HyperStore object storage. The solution, combining both of the solutions, offers customers and channel partners a simple-to-use solution that optimizes storage cost and performance with no changes to users, applications […]
The new platform from SentinelOne provides unified cloud-native prevention, detection, response, and hunting for containers and cloud infrastructure.
RingCentral UK, a provider of global enterprise cloud communications, collaboration, and contact center solutions, announces an agreement with Fujitsu to provide enterprises across EMEA with cloud communications and contact center solutions for mobility, workforce productivity, and customer engagement. The agreement supports Fujitsu’s strategy of building a strong ecosystem of partners across its Digital Workplace portfolio, adding productivity […]
The path to the cloud is a twisting, hairpin-laden road for almost every enterprise. Many were dragged to the cloud by business units charging ahead. Some may have started out with a deliberate strategy, only to see it warp out of shape by new, quickly bolted-on cloud apps procured (officially or unofficially) to support new […]
Cision builds off its most recent acquisitions to create the next generation of Earned Media Management technology with the new iteration of Cision Communications Cloud.
Syncfusion announces its newest product, Bold BI, a complete cloud-based business intelligence solution. Bold BI allows business analysts and other users to create dashboards and comes with a complete data integration platform to handle the toughest data preparation challenges. From raw data sources to fully interactive dashboards, Bold BI bridges the gap between data and actionable insights […]
Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS) are the three essential models of cloud services. Each has its own benefits, and it’s good to understand why providers offer these different models and what implications they have for the market. While SaaS, PaaS, and IaaS are different, […]
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