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5 Reasons Why You Should Choose a Cloud CRM for Your Business

If your business or org is considering customer relationship management, here are a few key cloud CRM benefits that might help cement your decision.

November 5, 2020 Akhilesh Kumar Nandwana Leave a Comment

Customer relationship management is one of the most important aspects of a business. That’s precisely why enterprises invest a lot of money in selecting the right CRM tool. In the last few years, cloud technology has revolutionized the way organizations have adopted CRM. According to an IBM report, in 2008, only 13% of organizations used […]

Toymaker Mattel Says It Was Hit With Ransomware

Toy manufacturer Mattel joints the growing list of large organizations realizing the inherent cybersecurity risk of doing business in 2020.

November 4, 2020 Zachary Comeau Leave a Comment

Seemingly dozens of notable organizations each day are disclosing that they have been hit with a ransomware attack, including governments, hospitals and now toymaker Mattel. The manufacturer of toys disclosed in its quarterly report filed with the U.S. Securities and Exchange Commission that ransomware attack this past summer caused “a number of systems to be […]

Report: Russian Ransomware Attack Cripples California Hospital

The October 11 security incident that happened at Sonoma Valley Hospital in California is now being classified as a ransomware attack.

November 3, 2020 Zachary Comeau Leave a Comment

UPDATE NOVEMBER 3, 2020: The October 11 security incident that happened at Sonoma Valley Hospital in California is now being classified as a ransomware attack. It is believed to be part of a coordinated Russian operation targeting as many as 400 U.S. hospitals, reports the Press Democrat. The hospital said that in response to the […]

Badge Messenger Addresses School Security Alert Challenges

Badge Messenger alert system doesn’t require WiFi or cellular service and comm's are encrypted & sanctioned to their own wireless network.

November 2, 2020 TechDecisions Staff Leave a Comment

Badge Messenger, a single-source communication and alert system for schools, enables two-way communication for emergency and non-emergency situations. The small, non-disruptive messaging device is an ID badge holder that teachers wear on a lanyard to call for help. Four assistance buttons on the badge allow teachers to ask for support in the classroom, call for medical or […]

Microsoft Announces Microsoft Cloud for Healthcare

Microsoft Cloud for Healthcare provides healthcare organization with a suite of new tools designed to help them recover from the COVID-19 crisis.

November 2, 2020 Zachary Comeau Leave a Comment

Microsoft has launched the Microsoft Cloud for Healthcare to provide healthcare organization with a suite of new tools designed to help them recover from the COVID-19 crisis. The new offering, announced last week, includes “provides trusted and integrated capabilities that deliver automation and efficiency on high-value workflows as well as deep data analysis functionality for […]

Vice Media’s Complete IT Overhaul Relies on Freshservice

Vice Media's "IT" operations relied on unreliable tribal knowledge. Now, with Freshservice, their 1-hour first response SLA is consistently hit.

November 2, 2020 TechDecisions Staff Leave a Comment

Vice Media Group LLC is an American digital media and broadcasting company with media properties and firms in over 30 countries. As their global news sites expanded, so did the number of pain points. To eliminate IT silos, Vice Media has aligned 80% of the organization and plans to go all-in on one IT support […]

Otter.ai, Zoom Team Up For Live Video Call Captions

Speech recognition and transcription service Otter.ai has launched a new live video captioning services for videoconferencing calls and webinars on Zoom.

October 30, 2020 Zachary Comeau Leave a Comment

Speech recognition and transcription provider Otter.ai has launched a new live video captioning services for videoconferencing calls and webinars on Zoom. The integration with the two popular platforms builds upon an existing relationship between the two that enables Zoom participants to open a secure, live, interactive transcript directly from a video call or after a […]

Samsung Named Official Display Partner of Los Angeles Rams, SoFi Stadium

October 29, 2020 TD Staff Leave a Comment

In addition to providing a 70,000-sqaure-foot, double-sided video board at SoFi Stadium, Samsung has now been named the official television, display and mobile partner of the Los Angeles Rams and Hollywood Park. The technology giant is now the official technology partner of the 298-acre sports and entertainment complex that includes SoFi Stadium, home of both […]

Warning: Cybercriminals Targeting Healthcare Systems with Ransomware

Three federal U.S. agencies are warning of an 'increased and imminent' ransomware threat to hospitals and healthcare systems.

October 29, 2020 Zachary Comeau Leave a Comment

U.S. federal authorities are warning healthcare systems of a spike in ransomware attacks against hospitals and healthcare systems The joint warning from the U.S. Cybersecurity and Infrastructure Agency, FBI and Department of Health and Human Services says malicious cyber actors are targeting the healthcare sector with Trickbot malware, leading to ransomware attacks, data theft and […]

How to Use Data and Analytics to Make Business Decisions

We look at current examples of data and analytics strategies to help technology managers better understand how to create strategies unique to their organizations.

October 29, 2020 Jonathan Blackwood Leave a Comment

We look at current examples of data and analytics strategies to help technology managers better understand how to create strategies unique to their organizations.