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Latest Content

Avaya IX Contact Center Solutions Now Integrate with Google Cloud Contact Center AI

The now-globally available Avaya IX Google Cloud Contact Center AI integration demonstrates enhanced customer experience, according to the company.

November 19, 2019 TechDecisions Staff Leave a Comment

Avaya announces that key Google Cloud Contact Center (CC) AI capabilities are now integrated with Avaya IX Contact Center solutions and are now available globally. “The combination of Avaya AI conversation services and Google Cloud CC AI are providing a better experience for clients by seamlessly blending automated and assisted experiences throughout a customer’s interaction […]

Filed Under: Facility, News Tagged With: Artificial Intelligence, Contact Center

HP Announces Remote Workstation Solution ZCentral

HP's new single-source remote workstation solution ZCentral helps accelerate high-performance workflows from any location.

November 19, 2019 Zachary Comeau Leave a Comment

HP ZCentral remote workstation

HP has announced what it calls the world’s first single-sourced remote workstation solution, HP ZCentral. The solution centralizes high-end computer power in a single location, liberating power users working on graphics-intensive applications. HP ZCentral also enables remote, mobile and fluid workstyles, the company said in a Monday press release. HP said ZCentral combines Z by […]

Filed Under: IT Infrastructure, Mobility, Network Security, News, Unified Communications Tagged With: HP, Remote Workstation

What is Virtual Reality’s Place in the Digital Age?

Virtual reality can — and should — become a more mainstream technology in this digital age, but it's success has been spotty.

November 19, 2019 Zachary Comeau Leave a Comment

Virtual Reality

The technology industry has a real opportunity to seize emerging technologies and apply their expertise to create truly immersive experiences for the world. One of those technologies is virtual reality, which sounds really cool on paper, but hasn’t quite panned out to be the cutting-edge technology we all thought it would be. As integrators and […]

Filed Under: Facility, News, Video Tagged With: Virtual Reality

Join the Connected World with Digital Signage Technology

Digital signage and engaging content will help your organization connect more with the digital world, impress customers and replace static advertising.

November 19, 2019 Zachary Comeau Leave a Comment

Digital Signage, Digital Signage technology

Digital signage technology could —and should —replace most static advertising and messaging for most organizations as the world becomes increasingly digital and connected. “I think messaging has to go digital and dynamic,” said Jeff Irvin, principal at California-based integration firm Spinitar. “That’s largely led by devices.” Most of the developed world is obsessed with technology […]

Filed Under: Audio, Facility, News, Video Tagged With: Digital Signage, Spinitar

Who Got Hacked This Week? November 18 Edition

What types of cyberattacks were carried out this week, November 18, 2019? Read on to find out about the latest cyberattacks and who got hacked this week.

November 18, 2019 Jonathan Blackwood Leave a Comment

government cyberattacks Google Microsoft

What types of cyberattacks were carried out this week, November 18, 2019? Read on to find out about the latest cyberattacks and who got hacked this week.

Filed Under: Network Security, News Tagged With: Cyber Attacks, Cyber Security

SWOOP Analytics Unveils Their List of the Most Collaborative Companies

A SWOOP Analytics study on Yammer communities finds continued use of the technology in the wake of Teams & identifies extra-collaborative user companies.

November 18, 2019 TechDecisions Staff Leave a Comment

Yammer communities, SWOOP Analytics

SWOOP Analytics has released what they call the “world’s largest-ever analysis of Yammer communities.” Yammer is Microsoft’s social network for business, and the findings reveal the top-performing companies for internal collaboration worldwide. The company examined the collaboration behaviors of 98 organizations worldwide, representing more than 1.8 million employees and 15 million Yammer interactions over a […]

Filed Under: News, Unified Communications Tagged With: Collaboration, Yammer

LastPass Free On New HP Convertible Laptop

LogMeIn's password management solution LastPass will come preinstalled on HP's new Spectre x360 13 convertible laptop to select customers.

November 18, 2019 Zachary Comeau Leave a Comment

LastPass HP

Software and cloud-based remote connectivity firm LogMeIn announced last week that HP will offer access to its password management solution, LastPass, to select customers who purchase the device manufacturer’s new Spectre x360 13 convertible laptop. HP customers using the company’s newest tablet-laptop combination can access a free LastPass account via a Windows Start Tile. According […]

Filed Under: Compliance, Network Security, News, Unified Communications Tagged With: Cyber Security

NTT Predictions: Look out for Smart Technology, ‘Phygital’ Spaces in 2020

Technology service company NTT predicts AI advances, immersive digital experiences, phygital spaces, & smart cities to take hold in 2020.

November 18, 2019 Zachary Comeau Leave a Comment

NTT Predictions, Phygital

Technology will take huge steps forward in 2020 as the world will become completely connected with autonomous environments, intelligent cities, “phygital” spaces, and healthcare technology changing the way we live our lives. Global service provider NTT Ltd. last week released its “Future Disrupted” predictions for the upcoming year that will finally see data, automation and […]

Filed Under: IT Infrastructure, Mobility, Network Security, News, Unified Communications Tagged With: Artificial Intelligence, NTT, Smart City, Smart Technology

City of Aurora Deploys DH2i to Wrangle Microsoft SQL Server Environment

DH2i solution helps the City of Aurora’s Microsoft SQL Server sprawl become manageable and improves critical city operations.

November 18, 2019 Jonathan Blackwood Leave a Comment

DH2i, Microsoft SQL Server

The City of Aurora’s IT organization supports all city departments, including but not limited to: city management, police, fire, safety, 911, and parks and recreation. It does so via two true datacenters that currently support the IT requirements of the city’s 3,000 plus employees, as well as maintains 24×7 access to its public website for […]

Filed Under: News, Project of the Week Tagged With: Computing

Amazon To Challenge $10B Cloud Contract Award to Microsoft

Amazon Web Services says it will fight the Pentagon's decision to award the $10B JEDI cloud contract to Microsoft, citing clear biases and politics.

November 15, 2019 Zachary Comeau Leave a Comment

AWS Verizon 5G

Tech giant Amazon has filed paperwork to protest the U.S. government’s decision to overlook the company’s cloud computing service and award a $10 billion cloud contract to Microsoft, according to multiple reports. First reported by the Federal Times, a source inside the company confirmed that paperwork was filed last Friday with the U.S. Court of […]

Filed Under: IT Infrastructure, Network Security, News, Unified Communications Tagged With: Cloud Computing, JEDI, Trump

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