Microsoft appears to have big plans for Windows Autopatch this year, and has started 2023 by releasing more features designed to help IT professionals get the most out of the automated patching system, starting with FastTrack support. According to Microsoft, FastTrack is a set of resources designed to help organizations onboard Microsoft 365 services. It […]
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Google: AI, Cloud and Time-to-Value Are the Key Contact Center Trends in 2023
Cloud and conversational AI technologies will be key to contact centers as end users demand more seamless and engaging experiences.
Cloud and artificial intelligence technologies will be key to contact center operations as organizations realize that end users are demanding user-centric technologies from conversational, mobile and web apps that consumers have become familiar, Google says in a new blog. Penned by Yariv Adan, director of product management for Google Cloud AI and Industry solutions, the […]
Xyte Launches Connect+, A Unified Environment for Connectivity & Collaboration
Xyte's Connect+ allows users to connect, collaborate, and subscribe to digital products and services from vendors and channel partners.
Xyte announced the launch of another feature in the company’s first-of-its-kind Connected Device Management Platform (CDMP): Connect+. The new flow enables manufacturers, alongside channel partners, to develop and provide new digital products and services to end users. Xyte’s CDMP is a suite of cloud-based tools that allows equipment and device manufacturers across different industries to […]
Beyond Identity Receives FIDO2 Certification
Beyond Identity says it has received FIDO2 certification and can help companies adopt standards-based passwordless authentication.
Passwordless technology and phishing-resistant multifactor authentication provider Beyond Identity says it has received FIDO2 certification and can help companies adopt standards-based passwordless authentication. FIDO2, developed by the FIDO Alliance, is a more secure standard that enables users to leverage common devices to easily authenticate online services in both mobile and desktop environments. The FIDO Alliance […]
This Week in IT: Microsoft 365, PC Market, FAA Outage, AI
New Microsoft 365 plans, a declining PC market, FAA IT issues and new AI tools from Microsoft and Google highlight this week's IT news.
Editor’s note: There is a lot going on in the world of IT, from emerging technologies to digital transformation and new cybersecurity threats. However, we can’t possibly cover it all, so we’ll bring you This Week in IT, a curated summary of IT and enterprise technology news stories each week. Microsoft launches Microsoft 365 Basic for […]
Cloudflare, Microsoft Expand Integrations for Zero Trust
The partnership includes new integrations designed to help hybrid organizations seamlessly deploy Zero Trust security tools.
Cloudflare and Microsoft are expanding their existing partnership to help customers deploy, automate and enhance their organization’s Zero Trust security with new integrations between Cloudflare One and Azure Active Directory (Azure AD). The companies hope to help organizations embrace hybrid work by helping them deploy Zero Trust security tools seamlessly via a new set of […]
Microsoft Announces New Smart Store Tech, Retail Communication Tools
Microsoft's new retail solutions include smart store technologies, management tools and more retail-specific Microsoft Teams features.
Microsoft is releasing several new capabilities through Microsoft Cloud for Retail designed to help retail organizations communicate while digitizing the physical store and the front-line worker experience, including new computer-vision powered autonomous store offerings and management tools. The new offerings, detailed in a blog, as part of Microsoft’s retail industry cloud offering, come in advance […]
Marshall Furniture’s Mission to Create Long, Trusted Partnerships With Customers Exemplified During COVID-19 Pandemic
After a 15-year relationship, Marshall Furniture continues to impress one higher education customer with its ability to meet every demand.
For more than 15 years, Marshall Furniture has provided the University of South Carolina with its highly customized technology-enabled furniture, and that relationship has included several large projects that the Antioch, Ill.-based manufacturer has been able to accommodate every step of the way. That has included a standardized design from Marshall Furniture’s custom product line […]
Rise Vision Unveils Emergency Alerts for Interactive Flatpanel Displays
Rise Vision's digital-signage-software solution enables schools to quickly and effectively disseminate emergency alerts to staff and students.
Rise Vision introduced a new feature for its digital-signage-software solution that enables schools to quickly and effectively disseminate emergency alerts to students and staff. The feature works on interactive flatpanels from various brands. These include Promethean, SMART Technologies, Clear Touch, Clevertouch, Boxlight, Newline, BenQ, ViewSonic and Avocor. With this feature, teachers can go about their […]
Verizon Launches New Mobile Microsoft Teams Integration
Verizon Mobile for Microsoft Teams, a new service that integrates mobile devices with Teams for easier calling and collaboration.
Via an expanded partnership with Microsoft, Verizon can now deliver Teams Phone Mobile with the launch of Verizon Mobile for Microsoft Teams, a new service that integrates mobile devices with Teams for easier calling and collaboration. According to Verizon, this makes the telecommunications giant the first U.S. operator to enable wireless subscribers to use their […]











