Jabra, the Copenhagen, Denmark-headquartered provider of personal sound, video and office solutions, launched a new Software-as-a-Service (SaaS) solution, Engage AI and two new Engage headsets designed for contact centers. Engage AI utilizes artificial intelligence (AI) technology to provide real-time insights to improve customer calls and support employee wellbeing. The launch comes on the back of […]
Secure agreement and transaction provider OneSpan is launching its new secure Virtual Room cloud service designed to enable organizations to deliver live, high-touch assistance to their customers in a high-assurance virtual environment. The company calls Virtual Room a “next-generation” customer engagement solution that gives organizations the ability to balance identity security, authentication and e-signature solutions […]
Editor’s note: There is a lot going on in the world of IT, from emerging technologies to digital transformation and new cybersecurity threats. However, we can’t possibly cover it all, so we’ll bring you This Week in IT, a curated summary of IT and enterprise technology stories each week. Zoom is reportedly preparing email and […]
Complicated login processes are leading to burnout among organizations’ rank-and-file workers, and more than two in five employees are reverting to risky behaviors to avoid those cumbersome processes, according to new research. Toronto-based password management provider 1Password’s survey of 2,000 North American workers found that 43% of employees are engaging in dangerous online behaviors such […]
Salesforce, the San Francisco-based CRM provider, has added Flow for Industries, an expansion of its Flow product suite that utilizes low-code automation for those in financial services, healthcare and manufacturing sectors. The expansion includes products in select Industry Cloud base licenses. Salesforce says the new offering with enable businesses to complete more tasks with fewer […]
Ricoh USA, Inc., the Exton, Pa.-based information management and digital services company announced the acquisition of Cenero, LLC, a service-focused audiovisual technology, unified communications and IT solutions provider. Headquartered in Malvern, Pa., Cenero offers a range of flexible solutions that improve communication, drive productivity and empower collaboration. Their suite of solutions includes systems design and […]
Logitech is launching two new webcam and headphone product lines–the Brio 500 Webcams and Zone Vibe wireless headphones–designed to meet the needs of hybrid workers and make it easier for IT managers to equip their remote and hybrid workforces in a sustainable way. The new product series are the Brio 500 series of enterprise-grade webcams […]
Oregon-based Planar, prominent in visualization technology, announced the launch of the Planar Venue Pro VX Series. The series is a family of indoor fine pixel-pitch LED videowall displays delivering exceptional in-camera visual performance for virtual production (VP) and extended reality (XR), as well as on-camera visual performance for broadcasters. The series combines high performing scan […]
Microsoft is introducing what it calls the next wave of product advancements to Azure Space designed to unlock connectivity and data with the Microsoft Cloud and help support the digital transformation of its customers and partners in the space industry. The company’s Azure Space announcement is highlighted by Azure Orbital Cloud Access, a new service […]
Remote monitoring and management solution provider Atera is adding three new integrations to further empower IT professionals, including integrations with Veeam Software, ThreatLocker and Domotz to include backup and recovery, endpoint security and network monitoring solutions, respectively. According to the Israel-based Atera, the integrations expand the company’s partnership program by adding the security offerings from […]
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