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Managed Services

Microsoft Dynamics 365 Copilot

Microsoft To Launch New Managed Security Services

May 9, 2022 Zachary Comeau Leave a Comment

Microsoft is releasing a new service category it calls Microsoft Security Experts, a new line of managed security solutions that combines advanced technology with human-led services to help customers become more secure, including threat hunting services, investigations and more. The Redmond, Wash.-based IT giant says it hopes to deliver this new category of services across […]

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HP Poly

HP Launches Microsoft Subscription Management, Cloud-Based Setup Services

November 16, 2021 Zachary Comeau Leave a Comment

HP has announced several new services to support companies’ growing IT needs, including the demand for monthly payment models and a new subscription management service for Microsoft 365 and Microsoft cloud services. According to HP, the new HP Subscription Management Service provides license management of Microsoft 365 and other Microsoft cloud subscription services, enabling companies […]

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co-managed IT services, co-managed service model, Co-MITs

Co-Managed IT Services: What IT Directors Need to Know

November 11, 2020 Adam Forziati Leave a Comment

We’ve recently heard many vendors tossing out the acronym “Co-MITs,” or co-managed IT services. It’s important to fully grasp the meaning of any new buzzword, especially this one, since co-managed service models don’t necessarily have a set definition. More than any traditional managed service model, Co-MITs are a very flexible arrangement designed to provide a […]

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UCaaS Enterprise Connect

New Cloud PBX UCaaS from OnePath

July 22, 2020 TechDecisions Staff Leave a Comment

Onepath Cloud PBX is an enterprise-grade, hardware-free service that allows companies to equip staff with the tools to engage customers and colleagues.

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restaurant networks

Applebee’s Location Commits to Managed Service to Upgrade Restaurant Networks

June 10, 2020 TechDecisions Staff Leave a Comment

Managed services provider Interface Security Systems announces it recently provided restaurant networks for the second-largest Applebee’s franchisee, complete with secure SD-WAN over broadband, 4G/LTE wireless WAN backup, and VoIP solutions. A significant update for RMH’s aging network environment, the solutions are boosting RMH’s application performance, wireless failover capabilities and providing a seamless voice solution that […]

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Onepath

Managed Service Provider Onepath Now Offers AV-as-a-Service

February 21, 2020 Zachary Comeau Leave a Comment

Tired of the back-and-forth finger pointing between your IT provider and audiovisual (AV) integrator? The industries are converging and melting into one another, and managed service provider Onepath is taking advantage of this trend. The Atlanta-based managed IT firm has launched an AV-as-a-Service solution geared toward small-and-medium-sized businesses. In a Thursday press release, the IT-based […]

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Managed Service Provider Cybersecurity

Selecting a Managed Service Provider in an Evolving Threat Landscape Requires Due Diligence

February 19, 2020 Zachary Comeau Leave a Comment

You go to work in the morning, but your boss stops you before you can sit down and start up your computer at your work station. An attacker accessed your company’s networks and is holding your data hostage for a ransom of bitcoin, and nobody at the company can access the files they need to […]

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AWS IQ
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Amazon Web Service’s AWS IQ Helps Customers Engage with Certified Project Experts

October 1, 2019 TechDecisions Staff Leave a Comment

Amazon Web Services announces AWS IQ, a new service that helps customers quickly find, engage, and do business with AWS-Certified third party experts for on-demand project work. AWS IQ offers the tools and workspace for more secure collaboration, streamlined project tracking, and integrated billing. Customers simply log into AWS IQ and describe their project needs […]

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Masergy Intelligent Service Control portal

Masergy’s New Intelligent Service Control Portal Experience Packages Analytics and Control

August 14, 2019 TechDecisions Staff Leave a Comment

Masergy, a software-defined networking company and provider of managed SD-WAN, cloud communications, and managed security solutions, announces the next evolution of its Intelligent Service Control portal that enhances the application user experience, transparency, and analytics. Masergy’s new ISC portal simplifies and unifies network and application management with real-time visibility, analytics and service control purpose-built for the multi-cloud […]

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Amazon Web Services Announces Availability of AWS Lake Formation

August 13, 2019 TechDecisions Staff Leave a Comment

Amazon Web Services customers will not be able to better build, secure, and managed data lakes with the general availability of AWS Lake Formation.

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