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IT Infrastructure, News

Amazon Web Service’s AWS IQ Helps Customers Engage with Certified Project Experts

New service AWS IQ makes it easier and faster for customers to connect and collaborate with AWS-Certified third party experts.

October 1, 2019 TechDecisions Staff Leave a Comment

AWS IQ
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Amazon Web Services announces AWS IQ, a new service that helps customers quickly find, engage, and do business with AWS-Certified third party experts for on-demand project work. AWS IQ offers the tools and workspace for more secure collaboration, streamlined project tracking, and integrated billing.

Customers simply log into AWS IQ and describe their project needs in a few sentences. They can then chat with experts to clarify details of the project, compare proposals, review expert profiles, and select the expert that best fits their needs.

There are no upfront commitments required to use AWS IQ, and customers pay for completed project milestones through their existing AWS account.

More from the company:

Many small and mid-sized businesses have embraced AWS for its secure, flexible, cost-effective, and scalable infrastructure and services. As these customers begin or expand their use of AWS, they sometimes need help executing or thinking through a project, and could benefit from specialized knowledge and experience.

Customers can engage third party experts to help them achieve their goals, but finding the right expertise, cost-equation, and fit can be time-consuming.

Getting an expert set up with secure access to the customer’s AWS environment can be complex; and even if a customer finds a highly qualified expert that they trust, they still need to deal with administrative chores like project tracking and payment processing.

How AWS IQ works

Customers can use AWS IQ to find help with a range of topics, like choosing the best architecture for a given workload, diving deep into the capabilities of AWS services, automating the deployment of infrastructure, migrating to AWS, and optimizing their AWS spend.

Once the project is underway, customers can temporarily grant experts project-appropriate access to their AWS environment, monitor activity through AWS CloudTrail logs, and revoke access at any time.

Read Next: Inside Amazon Web Services: AWS By The Numbers

Customers approve payment requests as work is completed and are billed directly to their AWS account. With AWS IQ, customers can reduce the legwork and uncertainty involved in finding an AWS-Certified expert, cut down on the administrative overhead required to manage the engagement, and build projects faster.

To learn more about AWS IQ, visit http://aws.amazon.com/iq.

Tagged With: IT as a Service, Managed Services

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