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B-Yond, Most Innovative AIFeatured Video Play Icon

B-Yond Wins ‘Most Innovative AI Product/Solution’ Award

B-Yond is recognized for its patent-pending AI platform and unique approach to customer-centricity with a Most Innovative AI Award.

December 20, 2019 TechDecisions Staff Leave a Comment

B-Yond AI announced today that it has won the 2019 “Most Innovative Artificial Intelligence (AI) Product/Solution” Award at the Telecom Review Excellence Awards in Dubai. This award comes in close succession to B-Yond winning the “Best AI Solution for Customer Care” award at the AI Telco summit and an inclusion as a Gartner Cool Vendor […]

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Microsoft, Microsoft Support Records Exposed

Microsoft Closes in on Azure Sphere Availability in February

The tech giant's new secure IoT, Linux-based OS Azure Sphere will be generally available to the public in February after two years since its introduction.

November 4, 2019 Zachary Comeau Leave a Comment

Azure Sphere, Microsoft’s Linux-based operating system for IoT applications, will be generally available in February 2020, the tech giant announced earlier this week. Microsoft said the full launch of the product after it was introduced in April 2018 marks the company’s readiness to provide cloud security at scale and put the company’s expertise to work […]

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contact center as a service

Aspect Software Releases 19th version of Cloud Contact Center as a Service system

Aspect has released Aspect Via 19, a new Contact Center as a Service platform with new features like real-time analytics and alarms.

October 17, 2019 Zachary Comeau Leave a Comment

Aspect Software has released the 19th version of its Cloud Contact Center as a Service system that features customer-driven capabilities and enhancements for both contact center and workforce optimization suites. According to a company press release, Cloud Contact Center V19 allows agents and supervisors to deliver better customer service experiences by supporting a wide variety […]

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SD-WAN

Understanding SD-WAN Deployment & How IT Teams Can Maximize Its Business Benefits

Understanding SD-WAN deployment begins here: tips for helping you form an SD-WAN strategy by leveraging the latest best practices.

October 1, 2019 David Izumo Leave a Comment

One of the biggest technology trends in modern networking, SD-WAN has had the enterprise IT world buzzing for several years. As network bandwidth requirements have skyrocketed in the face of limited IT budgets, network operations (NetOps) teams are still tasked with the challenge of managing the flow of critical traffic from HQs and data centers […]

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AVANT Analytics

Can Tech Managers Benefit from the AVANT Analytics Initiative?

End users won’t have access to disruptive, real-time data from AVANT Analytics. But there still may be ways for tech managers to benefit from it.

August 8, 2019 Jonathan Blackwood Leave a Comment

AVANT Communications doesn’t sell equipment. Everything the company does is OpEx. As a result, AVANT has thousands of Trusted Advisors – VARs, MSPs, and other IT provider organizations that aide end users in setting up and managing their IT infrastructures. An AVANT Trusted Advisor plugs into AVANT as the enablement platform giving them intellectual properties, […]

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IntelliGO

Why IntelliGO, an AI-Cybersecurity Company, Received Recognition Two Years in a Row

IntelliGO Networks has once again received recognition from Gartner Market Guide for their SaaS AI cybersecurity solution.

July 23, 2019 TechDecisions Staff Leave a Comment

IntelliGO Networks Inc., an AI cybersecurity firm, has been recognized in the 2019 Gartner Market Guide for Managed Detection and Response (MDR) Services – an analyst publication aiming to help business leaders determine whether MDR is right for them. This is the second year in a row the firm was listed as a representative vendor for […]

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digital signage gamification, gamification benefits

Want More Engagement? Use Digital Signage Gamification to Your Advantage

What is digital signage gamification and how can it be used to keep its targets motivated? We run through the benefits of gamification on your displays.

July 23, 2019 Debbie DeWitt Leave a Comment

Bill Gates once said that personal computers are “the most empowering tool we’ve ever created. They’re tools of communications, they’re tools of creativity, and they can be shaped by their user.” This is how people use computers and all the technologies that computers have spawned in the 21st century. Yet digital signage often lags behind […]

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SaaS, PaaS, IaaS, Cloud Services

The Future of Cloud Services: A Comparison of SaaS, PaaS and IaaS

SaaS, PaaS, and IaaS are different but they aren't competitive. Most software-focused companies use all three. Here's an overview of cloud services options.

June 25, 2019 Jay Chapel Leave a Comment

Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS) are the three essential models of cloud services. Each has its own benefits, and it’s good to understand why providers offer these different models and what implications they have for the market. While SaaS, PaaS, and IaaS are different, […]

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