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Unified Communications

Unified Communications is often associated with collaboration. Learn about the technology your organization uses to communicate – phone, video, email, messaging, and more – and pulling those technologies into a shared system.

Popular Tags within: Unified Communications

Collaboration Cloud InfoComm Videoconferencing UCC AI Mass Notification Generative AI IT Security
VoIP ROI business case

The Business Case for VoIP

August 11, 2020 Zachary Comeau Leave a Comment

With remote and hybrid work now a part of normal life, your organization needs technology that will allow your employees to connect with one another and your customers regardless of where they are. If your primary means of communication is still a legacy business telephone system, you were probably scrambling to adapt at the start […]

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Crestron Flex Mm

Crestron Releases Flex MM for Hybrid Work Conferencing

August 11, 2020 TD Staff Leave a Comment

End users seeking hybrid work technology just got another option as Crestron today introduced the Crestron Flex MM, an audio and video conferencing solution suitable for both conference room and work-from-home applications. The Flex MM “enables integrators to bring an enterprise-grade, tabletop unified communications solution to the home office with native Microsoft Teams or Zoom […]

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Mattermost Microsoft Teams

Microsoft Teams Could Be Your Hub of Remote and Hybrid Work

August 11, 2020 Zachary Comeau Leave a Comment

Millions of workers were forced out of the office in March, leading to a large migration to cloud-based unified communications and videoconferencing services. One of the most popular applications was Microsoft Teams. The company said in April it grew its daily active users by about 70% to 75 million, but that number today could be […]

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End User Adoption

How to Achieve End User Adoption for Remote and Hybrid Work Technology

August 11, 2020 Zachary Comeau Leave a Comment

If your organization was able to shift to a remote or hybrid work model due to the coronavirus, there’s a very good chance that you quickly deployed new technology or scaled up existing tools. There’s also a good chance that some of these technologies – like unified communications, team collaboration apps, videoconferencing and more – […]

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Zoom Rooms User Interface

New Zoom Features: Filters, Presentations and Noise Suppression

August 6, 2020 Zachary Comeau Leave a Comment

With a three-month blitz on security enhancements to its platform behind it, Zoom is now releasing new features to improve the experience using the popular videoconferencing service. The features, unveiled earlier this week, include new filters, control over your appearance, new noise suppression capabilities, emojis and presentation features. These can be accessed by upgrading to […]

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conferencing problems, IT manager, IT Manager evaluate employee, evaluate direct report

Improving Our All-Too-Common Conferencing Problems

August 6, 2020 Brad Price Leave a Comment

Look in a conference room today at almost any company, and what do you see? Not the pretty pictures in brochures with beautiful clean tables and happy people pointing at pie charts. No, it’s usually one or two table-top mics and maybe a sound bar. Perhaps a USB camera stuck on top of a monitor. […]

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Unified Communications ROI

The ROI of Unified Communications: Simplicity, Mobility, Productivity and Continuity

August 4, 2020 Zachary Comeau Leave a Comment

For many businesses, unified communications tools and platforms have been a lifeline through the coronavirus pandemic that they didn’t realize they had. To have voice, chat, video, email, and a range of other communication tools and applications are unified under one platform is helping many survive and adapt to changing work environments, increase productivity, reduce […]

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Logitech Swytch

Logitech Introduces BYOM Device Swytch

August 4, 2020 Zachary Comeau Leave a Comment

So you have a Zoom Room or Microsoft Teams Room in the office, but an external call was scheduled on another platform. That can cause headaches for end users and IT departments everywhere. That’s especially true these days when videoconferencing is the preferred method of communication, but there are several vendors out there aside from […]

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UCaaS Enterprise Connect

Ranking UCaaS Providers at Enterprise Connect

August 4, 2020 Zachary Comeau Leave a Comment

With employees working remotely and organizations looking for ways to remain viable and stay in business, the cloud and unified communications-as-a-service (UCaaS) are in demand more than ever. Moving to the cloud was already a smart move before the COVID-19 pandemic, but 2020 will mark one of the largest migrations ever, says Diane Myers, senior […]

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Mattermost Microsoft Teams

Microsoft Announces New Teams Features, Devices

August 3, 2020 Zachary Comeau Leave a Comment

Microsoft on Monday announced several new features in Teams as the tech giant continues to innovate its main unified communication and collaboration product as it becomes one of the most in-demand business apps due to the coronavirus pandemic. The new features announced include the ability to hold meetings of up to 20,000 participants, enhanced administration […]

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