Jabra, the Copenhagen, Denmark-headquartered provider of personal sound, video and office solutions, launched a new Software-as-a-Service (SaaS) solution, Engage AI and two new Engage headsets designed for contact centers. Engage AI utilizes artificial intelligence (AI) technology to provide real-time insights to improve customer calls and support employee wellbeing. The launch comes on the back of […]
Secure agreement and transaction provider OneSpan is launching its new secure Virtual Room cloud service designed to enable organizations to deliver live, high-touch assistance to their customers in a high-assurance virtual environment. The company calls Virtual Room a “next-generation” customer engagement solution that gives organizations the ability to balance identity security, authentication and e-signature solutions […]
Editor’s note: There is a lot going on in the world of IT, from emerging technologies to digital transformation and new cybersecurity threats. However, we can’t possibly cover it all, so we’ll bring you This Week in IT, a curated summary of IT and enterprise technology stories each week. Zoom is reportedly preparing email and […]
Ricoh USA, Inc., the Exton, Pa.-based information management and digital services company announced the acquisition of Cenero, LLC, a service-focused audiovisual technology, unified communications and IT solutions provider. Headquartered in Malvern, Pa., Cenero offers a range of flexible solutions that improve communication, drive productivity and empower collaboration. Their suite of solutions includes systems design and […]
Logitech is launching two new webcam and headphone product lines–the Brio 500 Webcams and Zone Vibe wireless headphones–designed to meet the needs of hybrid workers and make it easier for IT managers to equip their remote and hybrid workforces in a sustainable way. The new product series are the Brio 500 series of enterprise-grade webcams […]
Nureva Inc., the Calgary, Canada-based provider of audioconferencing solutions, announced it now enables camera tracking with accurate sound location data for third-party camera integrations. Enabled by Nureva’s patented Microphone Mist technology, which fills a room with thousands of virtual microphones, the new sound location device API streams data that identifies where people are talking within […]
Shure has designed the MV7 microphone to specifically elevate the speaker’s voice so everyone can experience clear, rich audio. The Niles, Ill.-based company adds that the MV7 microphone enhanced its status as a top microphone for hybrid work. Moreover, it has become one of the first to be certified under the ‘ProMic’ category of Zoom’s […]
In an effort to rebrand itself as more than just a videoconferencing app company, Zoom is renaming Zoom Chat to Zoom Team Chat and is introducing a new logo that better reflects the company’s offerings. In a blog post, the company said it is renaming its persistent team collaboration and messaging hub to Zoom Team […]
The University of Central Missouri (UCM), located in Warrensburg, Miss., is a cost-conscious public institution focused on high-quality education. The university’s commitment to students’ and faculty’s success permeates every facet of the learning experience. As a result, they transformed the educational environment using the latest technology integrated by AVI-SPL. The solution by AVI-SPL features San […]
PTZOptics and sister company HuddleCamHD announced an ambitious slate of camera releases. Both state that there is a new camera for every deployment scenario from the PTZOptics family with innovative options for broadcast studios, individual creators and enterprise applications. PTZOptics is a Downingtown, Pa.-based manufacturer of affordable, broadcast-quality robotic cameras. Meanwhile, HuddleCamHD is a manufacturer […]
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