Business communications and IT support platform provider GoTo is launching a new IT helpdesk feature within its GoTo Connect unified communications-as-a-service platform that allows end users to submit a support ticket directly within the app. According to the Boston-based company, this functionality is designed to enable a consolidated view to help accelerate resolution time for […]
Users of the macOS version of Zoom are being urged to apply a patch after a vulnerability was discovered that could allow an attacker to gain access over the entire operating system. Specifically, the vulnerability lies in the Zoom Client for Meetings app for macOS, both standard and IT admin editions, with version 5.7.3 and […]
Advanced network detection and response solution provider NETSCOUT is launching Arbor Insight, a new technology designed to enhance and extend threat detection, service delivery and network operator visibility to address a rapidly changing security landscape. The company says Arbor Insight can be combined with Arbor Sightline, its anomaly-detection and network traffic analysis solution, to extend […]
Amazon Web Services is officially launching AWS Private 5G, a new private mobile network for enterprises designed to be easy to deploy and operate without any specialized expertise. The managed service includes all the required hardware and software to help businesses run their connected environments, with use cases including smart manufacturing facilities, security applications at […]
Mindbody, the software company that caters to the wellness service market was looking for technology to improve user experience and make all of its applications as simple as possible for its customers and internal teams to navigate. The company develops products for health, wellness and beauty industries, including CRM, point of sale, appointment, and class […]
The past 48 months have seen a significant increase in work-related video consumption across sectors as diverse as healthcare, education, financial services and government. The pandemic has changed people’s relationship with video in both their professional lives and their personal lives. With in-person gatherings becoming fewer, organizations have turned to videoconferencing to optimize collaboration and […]
The digital world is a minefield for insurers at the moment, with giants AXA, CNA Financial, Tokio Marine and Marsh & McLennan suffering cyberattacks in 2021. Against this backdrop, cybersecurity revenues in the insurance sector are set to grow at a compound annual growth rate of more than 10% from $6.4 billion in 2020 to […]
Editor’s note: There is a lot going on in the world of IT, from emerging technologies to digital transformation and new cybersecurity threats. However, we can’t possibly cover it all, so we’ll bring you This Week in IT, a curated summary of IT and enterprise technology stories each week. New Google Meet live-sharing features As […]
Phishing attacks are becoming all too common, and they are becoming increasingly sophisticated, leveraging text messages to trick employees not clicking links. However, the use of multi-factor security keys, robust security practices and a strong culture of security can help thwart them, as evidenced by a recent attack against Cloudflare. The web performance and security […]
A consortium of leading software and cybersecurity companies led by AWS, Splunk and Symantec have announced a new open-source effort to break down data silos that they say are impeding security teams. The companies at Black Hat USA 2022 in Las Vegas this week announced the launch of the Open Cybersecurity Schema Framework project to […]
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