IBM has partnered with dozens of tech firms to help it launch the IBM Cloud for Telecommunications to help telecommunications providers address challenges and help drive business transformation. The solution includes a partnership with firms like Nokia, Samsung, Cisco and 35 other technology firms to launch the solution, which IBM calls “an open, hybrid cloud […]
Microsoft Teams users next month will finally get a feature many have been asking for: the ability to add multiple accounts to the company’s flagship unified communications platform. As first reported by OnMSFT.com and ZDNet, the feature will allow Teams users to add additional accounts, change between accounts and organizations and change their profile pictures, […]
Amazon Web Services is again expanding to new markets as the cloud computing giant plans to open data centers in Switzerland. Amazon’s plan to create the AWS Europe (Zurich) Region includes three Availability Zones to join other European regions in France, Germany, Ireland, Italy, Sweden and the UK. The new region will help enable developers, […]
Look no further than the COVID-19 pandemic and the global movement toward remote work to illustrate the importance of cloud computing and the ability to access your messages and critical information from anywhere. We don’t need to tell you the importance of email and communication because most of the developed world is using email to […]
Google Meet has now caught up with other videoconferencing and collaboration platforms with the company’s rollout of custom virtual backgrounds for video calls. Google in a Friday blog post announced the feature, which allows users to either select one of Google’s hand-picked backgrounds or upload their own image. Google’s backgrounds include office spaces, landscapes and […]
Speech recognition and transcription provider Otter.ai has launched a new live video captioning services for videoconferencing calls and webinars on Zoom. The integration with the two popular platforms builds upon an existing relationship between the two that enables Zoom participants to open a secure, live, interactive transcript directly from a video call or after a […]
A new report from Salesforce demonstrates how small-and-medium-sized businesses are coping with the COVID-19 pandemic and how companies with a strong digital presence are better equipped to weather the storm. The research, the results of the fourth edition of the company’s Small & Medium Business Trends Report, is a culmination of a survey of more […]
Collecting data on your business’ practices can being about valuable insights and help inform your company’s leaders as they make critical decisions that could affect the organization for years to come. Data like productivity, meeting room utilization, IT infrastructure performance, ticket response time and security analytics can help set the organization up for future success, […]
Microsoft and Salesforce have patterned on a new integration that allows users to interweave customer and case records from Salesforce within the Microsoft Teams app. The integration will be offered to Sales and Service Cloud customers with Enterprise or Unlimited edition at no cost and aims to bring customer data typically stored in a customer […]
Some of the best ways to avoid data breaches and cybersecurity compromise is to practice good password security and use other tools like two-factor authentication. That means using unique passwords that aren’t easy to guess and enabling multi-factor authentication on all of your accounts – including social media. U.S. President Donald Trump apparently didn’t get […]
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