With employees working remotely and organizations looking for ways to remain viable and stay in business, the cloud and unified communications-as-a-service (UCaaS) are in demand more than ever. Moving to the cloud was already a smart move before the COVID-19 pandemic, but 2020 will mark one of the largest migrations ever, says Diane Myers, senior […]
The coronavirus forced millions of students worldwide to leave their campus or school building this spring, and we aren’t really sure what the education model will look like come September. Educators had to scramble to find some solutions to patch together a decent remote learning model, but the situation now calls for a more in-depth […]
Salesforce on Thursday announced a new integration with AI voice platform Red Box that aims to bring AI-powered insights to businesses to help drive sales performance improvements. The integration between the two companies, Red Box AI Bridge for Salesforce Einstein, enables organizations not using a Salesforce-embedded communication platform to capture high quality call and metadata […]
COVID-19 has shaken up the world, creating a “new normal” that has changed the way corporations across the globe conduct business—and will conduct business in the future. The focus in the months before the coronavirus outbreak was how AV technologies can make working remotely more efficient. However, as many begin to return to the workplace, […]
If someone has ever asked what time the Bruins’ game was at the “Gahden” to intelligent virtual assistants like Alexa, Siri, Cortana or Google Assistant and gotten an odd response, the regional accent could be the problem. The U.S. has a range of accents that include the famous “Boston” accent, which people imitate by saying, […]
AVI-SPL has launched an Enterprise Accounts Management program, which company officials say is “a dedicated partnership program with AVI-SPL working with organizations to strategically deliver workplace collaboration success across their entire enterprise.” The Enterprise Accounts Management program is patterned after the model of AVI-SPL’s Global Accounts Management program. Since launching in late 2017, the AVI-SPL […]
Slack announced Wednesday that it has filed a competition complaint against Microsoft in the European Union alleging illegal and anti-competitive practices and stomping out competition in breach of European Union law. Specifically, Slack’s complaint alleges that Microsoft has illegally tied Teams – its flagship unified communications and collaboration app and a direct competitor to Slack’s […]
IT managers and end users now have several more options for out-of-the-box conference room hardware as LogMeIn unveiled seven new hardware bundles for its GoToRoom platform. The all-in-one videoconferencing offerings feature hardware from Dolby, Logitech, Poly and Extron, ranging in size and scale from home offices to large meeting spaces. The new partnership with Extron […]
Finding a systems integrator to help with your IT infrastructure is one of the most important technological moves your organization will take, and it should not be taken lightly. For IT managers overseeing this partnership, this means that the technology provider should be expected to meet certain benchmarks, fit the organization’s needs, demonstrate a bulletproof […]
HP on Wednesday announced a new partner program, HP Amplify, designed to drive dynamic partner growth and deliver consistent experiences for end users. According to the company’s press release, HP Amplify provides the insights, capabilities and collaboration tools needed to drive growth as digital transformation and customer purchasing behaviors evolve. HP Amplify goes into effect […]
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