AVI-SPL has launched an Enterprise Accounts Management program, which company officials say is “a dedicated partnership program with AVI-SPL working with organizations to strategically deliver workplace collaboration success across their entire enterprise.”
The Enterprise Accounts Management program is patterned after the model of AVI-SPL’s Global Accounts Management program. Since launching in late 2017, the AVI-SPL Global Accounts program has “grown to support relationships with some of the largest global enterprise organizations.”
It was recently recognized for the second consecutive year as Outstanding Young Strategic Account Management Program by the Strategic Accounts Management Association (SAMA).
AVI-SPL’s Enterprise Accounts Management program will “provide designated customers with exclusive teams committed to implementing, standardizing and enhancing their organization’s digital workplace infrastructure, technology and associated services,” according to the company announcement.
Among the areas of expertise, the designated customer’s personal team “will focus on guiding the establishment of enterprise-wide AV and UC standards, curate and guide planning around technology road mapping, project deployment management, priority service management and organize key metrics and business intelligence to improve the organization’s business outcomes,” the announcement says.
“AVI-SPL is committed to enhancing our customer relationships and strategically aligning with their business requirements to ensure successful unified communications platforms and practices,” said Joe Laezza, senior VP of AVI-SPL’s Global Accounts program, in the company announcement.
“Our Global Accounts program delivers on the mission of establishing trusted advisor relationships and is a great foundation for our new Enterprise Accounts Management program,” he said.
Inside the AVI-SPL Enterprise Accounts Management Program
“The Enterprise Accounts Management program brings AVI-SPL’s customers thought leadership to both standards and innovation, while ensuring quality and consistency across our customer engagements for enhanced user experiences,” said Steve Mitchell, VP of AVI-SPL’s Enterprise Accounts Management program, in the company announcement.
“With the launch of our Enterprise Accounts Management program, we’re taking another step forward to expanding our commitment to a broader set of our customer relationships,” said Dale Bottcher, AVI-SPL’s executive VP of global sales and marketing, in the announcement.
“We believe the creation of the program will be a key ingredient to not only strengthening our reliability and trust as a strategic business partner, but also to helping our customers’ organizations easily navigate the rapidly changing environment of the digital workplace,” he said.