If you found yourself working later in the day or a little past working hours yesterday, you may have run into a problem with your Office 365 services. That’s because of a massive outage that affected several services, including Microsoft Teams, Outlook, Azure, Exchange, SharePoint, OneDrive, Dynamics 365 and other applications. Down Detector, a website […]
Microsoft’s annual Ignite conference from Tuesday to Thursday, has already been eventful for the myriad of new products and features the company has unveiled. Many of the new tools are designed to help companies meet the challenge of doing business in the COVID-19 era and hybrid work. Here’s a look at some innovations in Office […]
NEC has announced the general availability of its UNIVERGE BLUE EXTEND integrations platform for NEC’s UNIVERGE BLUE Cloud Services designed to provide customers with voice, chat video and contact center functionalities. Those services will be provided by UNIVERGE BLUE CONNECT and UNIVERGE BLUE ENGAGE and can be combined with everyday business applications from leading enterprise […]
ServiceNow has released a new version of its digital workforce platform, Now Platform, designed to help organizations stay agile and resilient while improving productivity in the COVID-19 economy. Included in the new platform, named the Paris release, are several new features like new workflow productivity apps with embedded analytics and AI, IT optimization, connected workflows, […]
While remote work and working from home are convenient and just a way of life these days, the trend is opening the door to cyber attackers, nation states and part-time hackers to take advantage of the hysteria and cast a wide net in a bid to compromise our networks. Across the board, companies are reporting […]
Red Hat and IBM have announced the general availability of Red Hat Marketplace, a public marketplace designed to enable organizations to more easily purchase, deploy and manage enterprise software across an organization’s hybrid IT infrastructure. Red Hat Marketplace and the private, more personalized Red Hat Marketplace Select, are operated by IBM and deliver an ecosystem […]
Telephony has been a central part of business technology essentially since phones were invented, allowing organizations to conduct business and connect with others. However, legacy business phone systems (PBX) are a standalone system, meaning the management, maintenance and upgrading of that system is separate from every other piece of workplace technology today, and that’s in […]
Your company just spent millions on new conference rooms throughout the campus and in other office locations, and now you want to maximize that investment and push employees to make use of these systems. However, your internal IT team might not be experts in conferencing technology, and end users haven’t been thoroughly trained. That leads […]
Zoom is adding onto its capabilities as a unified communications-as-a-service provider with the expansion of Zoom Phone to 25 additional countries and territories along with a new simplified telephone service plan for organizations with multinational locations. That means Zoom Phone for domestic calling is now available in over 40 countries and territories, the company said […]
For many businesses, unified communications tools and platforms have been a lifeline through the coronavirus pandemic that they didn’t realize they had. To have voice, chat, video, email, and a range of other communication tools and applications are unified under one platform is helping many survive and adapt to changing work environments, increase productivity, reduce […]
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