The Value of IT Service Management (ITSM)
IT Service Management (ITSM) takes traditional IT management and delivers it as a service, streamlining processes and providing better management.
IT Infrastructure
Your organization won’t get anywhere without a reliable network. Your IT Infrastructure needs to be in top shape, from servers to services, from hardware to software, and more.
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Report: Iranian Hacking Group Exploiting VPN Vulnerabilities
Cybersecurity experts say a hacking group suspected to be an Iranian state-sponsored entity is selling access to compromised organization networks. The group, code named Pioneer Kitten, has been active since at least 2017 and is focused on gaining and maintaining access to entities possessing sensitive information of likely intelligence interest to the Iranian government,” cybersecurity […]
How a School Web Filtering Solution Lead to Better Remote Learning
In 1999, Congress created the Children’s Internet Protection Act (CIPA) to address concerns about student internet access to information that is obscene, contains pornography or content that is seen as harmful to minors. Schools and libraries in the U.S. must certify they comply with CIPA by implementing a school web filter and enacting an internet […]
IBM Study: Average Cost of Data Breach $3.86M
It’s no secret that data breaches are a nuisance and an unfortunate part of doing business. And, according to a new IBM study, they are expensive. The 2020 Cost of a Data Breach Report, sponsored by IBM Security and conducted by the Ponemon Institute, found that data breaches cost companies $3.86 million on average, and […]
Crestron Releases 4-Series Control Systems
The number of devices and building systems on networks continues to increase, as does the need to intelligently and efficiently control various technologies. Crestron says it has the ideal solution with its just-released line of 4-Series control systems, which the company calls “the fastest, most powerful and secure the company has ever built” in today’s […]
Remote Work Study: Work-Life Balance Improves, But Mental Health Declines
Several studies and surveys have found that newly remote employees largely want to keep working from their homes, but other research suggests that mental health, job satisfaction and motivation are suffering. According to research firm The Martec Group, remote workers are not all adjusting to remote work in the same way. Not every employee is […]
The Importance of Developing a Training Program for New Technology
When an IT manager implements a new technology project, there are a few fantasies of user adoption that runs through his or her head. Sometimes we’re doing it on behalf of upper management. We never wanted to adopt this technology in the first place, and we believe that none of the end user employees in […]
Transforming a Living Room Into the Democratic National Convention Control Room
Remote work is now the norm for a large chunk of U.S. workers, but how does that translate into event production? Ask the folks who produced the Democratic National Convention last week. Like countless other professionals that job was done remotely or in a makeshift workstation at home. Now, from a single location, try to […]
Why Microsoft and Oracle Might Want to Buy TikTok
Cloud giants Microsoft and Oracle – and now, Twitter – are all reportedly in talks to acquire the popular social media app TikTok before the app is banned in the U.S. All three firms have been reported to express interest in acquiring the platform as President Donald Trump has imposed a deadline of Sept. 15 […]
Report: Google Secretly Testing 6GHz Network
Google is reportedly trying to test a 6GHz network in 17 U.S. states and is seeking authorization from the Federal Communications Commission to do so. The Verge, citing a Business Insider story, reports that Google wants to experiment with 6GHz spectrum to “produce technical information relevant to the utility of these frequencies for providing broadband […]
