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Search Results: teams

Cisco

Cisco Says You Should Patch Webex Vulnerability Now

Cisco is warning of a high-severity vulnerability in the Webex Meetings Desktop App for Windows that could allow attackers to modify operating systems.

November 6, 2020 Zachary Comeau Leave a Comment

Cisco is warning of a high-severity vulnerability in the Webex Meetings Desktop App for Windows that could allow a hacker to modify the underlying operating system configuration, the company said in an advisory. The vulnerability, categorized as “high,” could allow a local attacker to execute arbitrary code on a targeted system. The advisory comes as […]

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Cloud CRM benefits

5 Reasons Why You Should Choose a Cloud CRM for Your Business

If your business or org is considering customer relationship management, here are a few key cloud CRM benefits that might help cement your decision.

November 5, 2020 Akhilesh Kumar Nandwana Leave a Comment

Customer relationship management is one of the most important aspects of a business. That’s precisely why enterprises invest a lot of money in selecting the right CRM tool. In the last few years, cloud technology has revolutionized the way organizations have adopted CRM. According to an IBM report, in 2008, only 13% of organizations used […]

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software adoption

Budgets Are Coming Back, But Employees Aren’t Yet: Ensuring Software Adoption in the WFH Age

As budgets are slowly starting to stabilize, IT departments are facing a new challenge: how to ensure smoother software adoption with a remote workforce.

November 4, 2020 Adam Forziati Leave a Comment

Budgets are beginning to stabilize at some companies worldwide, meaning IT departments are shifting focus back to software and digital transformation projects which were jammed by the pandemic. Remote work has helped many IT departments realize the benefits of a cloud-first approach, but it also has them worried about ensuring tech adoption among remote and […]

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Microsoft January Patch Tuesday

Microsoft Announces Microsoft Cloud for Healthcare

Microsoft Cloud for Healthcare provides healthcare organization with a suite of new tools designed to help them recover from the COVID-19 crisis.

November 2, 2020 Zachary Comeau Leave a Comment

Microsoft has launched the Microsoft Cloud for Healthcare to provide healthcare organization with a suite of new tools designed to help them recover from the COVID-19 crisis. The new offering, announced last week, includes “provides trusted and integrated capabilities that deliver automation and efficiency on high-value workflows as well as deep data analysis functionality for […]

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Google Meet Virtual Background

Google Begins Rolling Out Virtual Backgrounds in Meet

Google Meet users will soon be able to select from virtual background templates or upload their own image to replace their background during video calls.

November 2, 2020 Zachary Comeau Leave a Comment

Google Meet has now caught up with other videoconferencing and collaboration platforms with the company’s rollout of custom virtual backgrounds for video calls. Google in a Friday blog post announced the feature, which allows users to either select one of Google’s hand-picked backgrounds or upload their own image. Google’s backgrounds include office spaces, landscapes and […]

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Freshservice

Vice Media’s Complete IT Overhaul Relies on Freshservice

Vice Media's "IT" operations relied on unreliable tribal knowledge. Now, with Freshservice, their 1-hour first response SLA is consistently hit.

November 2, 2020 TechDecisions Staff Leave a Comment

Vice Media Group LLC is an American digital media and broadcasting company with media properties and firms in over 30 countries. As their global news sites expanded, so did the number of pain points. To eliminate IT silos, Vice Media has aligned 80% of the organization and plans to go all-in on one IT support […]

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University, College, COVID-19 Reopening Plans

Majority of Colleges Give COVID-19 Reopening Plans ‘C’ or Lower

Kaplan asked over 300 college admissions officers to grade their industry’s COVID-19 reopening plans. The results aren't great.

October 30, 2020 TechDecisions Staff Leave a Comment

A survey of admissions offers at colleges across the nation found that a majority rated their industry’s overall COVID-19 reopening plans rather poorly. According to the Kaplan survey, which asked admissions officers at over 300 institutions of higher education to evaluate their industry’s reopening performance as a whole, 4% gave it an A, 36% gave it […]

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Salesforce Einstein GPT

Salesforce Report: Strong Digital Operations Are Helping Businesses Survive Pandemic and Beyond

A new report from Salesforce demonstrates how small-and-medium-sized businesses are using technology to survive COVID-19 and beyond.

October 27, 2020 Zachary Comeau Leave a Comment

A new report from Salesforce demonstrates how small-and-medium-sized businesses are coping with the COVID-19 pandemic and how companies with a strong digital presence are better equipped to weather the storm. The research, the results of the fourth edition of the company’s Small & Medium Business Trends Report, is a culmination of a survey of more […]

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Data Collection

How IT Pros Can Collect Data to Improve Business Operations

To collect data and better understand what their organization needs, IT pros need to deploy the right tools in the right places.

October 27, 2020 Zachary Comeau Leave a Comment

Collecting data on your business’ practices can being about valuable insights and help inform your company’s leaders as they make critical decisions that could affect the organization for years to come. Data like productivity, meeting room utilization, IT infrastructure performance, ticket response time and security analytics can help set the organization up for future success, […]

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