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customer experience testing, Nectar CX Assurance

Nectar CX Assurance: New Customer Experience Testing and Monitoring Services

Nectar CX Assurance offers contact center, IVR and UC teams an alternative to legacy customer experience testing platforms.

September 18, 2019 TechDecisions Staff Leave a Comment

Nectar Services Corp., a unified communications monitoring and performance management software, announces it now offers “the industry’s most complete approach to customer experience assurance testing and monitoring” for contact center and IVR teams, according to a press release. Necatar CX Assurance offers a complete suite of capabilities including auto-discovery, voice recognition and simulation, dynamic call […]

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Cerebras Wafer Scale Engine, Cerebras Systems

The Cerebras Wafer is the ‘Largest Graphics Processing Chip Ever Built,’ Says Cerebras Systems

Cerebras Wafer Scale Engine from Cerebras Systems is the "largest chip ever built," and adds to the computing world new levels of computing density.

August 23, 2019 TechDecisions Staff Leave a Comment

Cerebras Systems, a startup dedicated to accelerating artificial intelligence (AI) computing, recently unveiled what they call “the largest chip ever built.” Optimized for AI work, the Cerebras Wafer Scale Engine (WSE) is a single chip that contains more than 1.2 trillion transistors and is 46,225 square millimeters, the company says. The WSE is 56.7 times […]

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U.S. Wants Encryption Backdoor in Personal Devices

Major technology companies are fighting against U.S. Attorney General William Barr's suggestion that encryption backdoors be installed in personal devices, while users should just accept the risk of this potential mandate.

August 16, 2019 Jessica Messier Leave a Comment

Major technology companies are fighting against U.S. Attorney General William Barr’s suggestion that encryption backdoors be installed in personal devices, while users should just accept the risk of this potential mandate.

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8 Open Source Digital Transformation Journeys from Red Hat Summit 2019 Keynote

IBM, Delta, ExxonMobil, Lockheed Martin, Volkswagen, DBS Bank Unlimited, Deutsche Bank, and Microsoft executives explain how they achieved digital transformation at Red Hat Summit 2019 Keynote.

May 8, 2019 Jonathan Blackwood Leave a Comment

IBM, Delta, ExxonMobil, Lockheed Martin, Volkswagen, DBS Bank Unlimited, Deutsche Bank, and Microsoft executives explain how they achieved digital transformation at Red Hat Summit 2019 Keynote.

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9 Tips for Multigenerational Technology Adoption

No technology available is good enough to work without the employees being on board. With such a multigenerational representation in most companies, here are some tips to get everyone on board with new technology.

April 3, 2019 Brad Sousa Leave a Comment

No technology available is good enough to work without the employees being on board. With such a multigenerational representation in most companies, here are some tips to get everyone on board with new technology.

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How Technology Benefits Administration and Drives Employee Engagement

Technology has become more than a tool for work, it has become a way for administration to improve the success of individual employees and keep them engaged. When that happens, the company succeeds.

March 26, 2019 Scot Marcotte Leave a Comment

Technology has become more than a tool for work, it has become a way for administration to improve the success of individual employees and keep them engaged. When that happens, the company succeeds.

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