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Microsoft: Cyberattacks On Healthcare Need To Stop

Microsoft is calling for an end to attacks on the healthcare industry amid the pandemic as new attacks target vaccine makers.

November 13, 2020 Zachary Comeau Leave a Comment

In a new blog post describing nation state cyberattacks on COVID-19 vaccine makers, Microsoft is calling for an end to attacks on the healthcare industry amid the pandemic. Tom Burt, the corporate vice president of customer security and trust at Microsoft, said the company has detected cyberattacks from three nation-state actors on seven prominent companies […]

Zoom Settles With FTC Over Security Issues

Zoom is required to establish a comprehensive security program as part of a settlement with the U.S. Federal Trade Commission.

November 9, 2020 Zachary Comeau Leave a Comment

In a settlement with the U.S. Federal Trade Commission over the company’s “deceptive and unfair” security practices that led to scrutiny over the popular videoconferencing platform earlier this year, Zoom is required to establish a comprehensive security program. Zoom – which has already released new security features and hired key cybersecurity personnel after a 90-day […]

business intelligence and analytics platform, choosing the right analytics tools

Choosing the Right Business Analytics Tools for Your Business or Org

Choosing the right business analytics tool is a complicated matter, so we've laid out this roadmap for success no matter your company's needs.

October 28, 2020 Adam Forziati Leave a Comment

There are numerous aspects of your business or organization which could be tracked, analyzed, and extrapolated on to provide valuable insights for the future. But if you’re reading this article, you likely already know that business intelligence and analytics platforms can do that. Now, your real question: how do you choose the right platform to […]

U.S. DOJ Sues Google for Alleged Antitrust Violations

The U.S. Department of Justice and eleven state Attorneys General are suing Google for allegedly violating antitrust laws.

October 20, 2020 Zachary Comeau Leave a Comment

The U.S. Department of Justice and eleven state Attorneys General are suing Google for allegedly violating antitrust laws and maintaining a monopoly in the search engine and online advertising markets. Google, the DOJ says, is the “monopoly gatekeeper to the internet for billions of users and advertisers,” and has used anticompetitive tactics to maintain and […]

Call Center Technology Conundrum: The Future is Flexibility

As ops continue to accelerate, intelligent call center technology must be leveraged to deliver continued cost savings & keep up with increasing demands.

October 8, 2020 Matt McConnell Leave a Comment

COVID-19 has served as the inflection point for call center technology innovation. Centers pivoted to remote work models to alleviate safety concerns, while ensuring continuity in a time of chaos. As operations continue to accelerate, intelligent technology must be leveraged to deliver continued cost savings and productivity gains to keep up with increasing demands and […]

Microsoft to Exclusively License OpenAI’s GPT-3 Model

Microsoft is partnering with artificial intelligence research firm OpenAI to exclusively license the groundbreaking autoregressive language model GPT-3.

September 24, 2020 Zachary Comeau Leave a Comment

Microsoft is partnering with artificial intelligence research firm OpenAI to exclusively license the firm’s autoregressive language model GPT-3. In a blog on Microsoft’s official website, Microsoft’s Executive Vice President and Chief Technology Officer Kevin Scott said the company will leverage the technical innovation to develop and deliver advanced AI solutions for Microsoft customers and create […]

Zoom Rolls Out Two-Factor Authentication for All Users

Zoom has unveiled enhanced two-factor authentication for web, desktop and mobile that requires online users to present two or more credentials.

September 11, 2020 Zachary Comeau Leave a Comment

Zoom went on a three-month security binge to better secure the platform to keep unauthorized users from accessing meetings, and the company still isn’t done rolling out new security measures. The company on Thursday unveiled enhanced two-factor authentication for web, desktop and mobile that requires online users to present two or more credentials to authenticate […]

COVID-19 is impacting everything from policies to technology uses, according to our sister site's Access Control, Lock and Lockdown Survey.

September 10, 2020 TechDecisions Staff Leave a Comment

Campus access control is changing at schools across the nation as the pandemic continues. This year’s Campus Safety Access Control, Lock and Lockdown Survey was conducted in June when the country was reopening after the shutdown and many Americans mistakenly believed life could go on as it did before the pandemic. In July, however, the […]

Remote Work Helps Zoom Quadruple Revenue in Q2

Boosted by the rapid shift to remote work, Zoom posted a massive second quarter with revenues rising by more than 350% year-over-year.

September 1, 2020 Zachary Comeau Leave a Comment

Zoom has posted the results of what was expected to be a gigantic second quarter, and the web conferencing giant didn’t disappoint. The company reported an exponential increase in users. Although it did not detail the exact number, the company said it has 370,200 customers with more than 10 employees, In April, Zoom said it […]

How Technology Providers Can Help Train End Users

Technology providers like manufacturers & integrators can be a helpful resource for end user training and changing employee behaviors.

August 25, 2020 Zachary Comeau Leave a Comment

Your company just spent millions on new conference rooms throughout the campus and in other office locations, and now you want to maximize that investment and push employees to make use of these systems. However, your internal IT team might not be experts in conferencing technology, and end users haven’t been thoroughly trained. That leads […]