My TechDecisions

Search Results: Microsoft

contact center as a service

Aspect Software Releases 19th version of Cloud Contact Center as a Service system

Aspect has released Aspect Via 19, a new Contact Center as a Service platform with new features like real-time analytics and alarms.

October 17, 2019 Zachary Comeau Leave a Comment

Aspect Software has released the 19th version of its Cloud Contact Center as a Service system that features customer-driven capabilities and enhancements for both contact center and workforce optimization suites. According to a company press release, Cloud Contact Center V19 allows agents and supervisors to deliver better customer service experiences by supporting a wide variety […]

Read More
Syncfusion Bold BI

Syncfusion Bold BI Releases On-Premise and Embedded Versions of Bold BI

New version of Syncfusion Bold BI offers more security capabilities and more convenience for dashboard solutions, says company.

October 4, 2019 TechDecisions Staff Leave a Comment

Syncfusion, Inc., provider of Bold BI, a cloud-based business intelligence solution, announces the release of the on-premise and embedded versions of its Bold BI dashboard platform. This latest update follows closely on the heels of the recent launch of the Syncfusion Bold BI cloud solution, which allows business analysts and other users to create dashboards […]

Read More
remote connectivity hacking

Tips for Avoiding Remote Connectivity Hacking

Remote connectivity hacking can be trickier to spot as scams are becoming more advanced. Here's how to address them at your organization.

October 3, 2019 Finn Faldi Leave a Comment

For the better part of the past decade, online tech support scams have been on the rise as hackers find new ways to trick consumers into providing remote access to their computers in order to steal information. This tried-and-true remote connectivity hacking scam today relies on sophisticated social engineering fueled with detailed information on the […]

Read More
Avocor

Why Western Union Headquarters Uses an Avocor Videoconferencing System

An Avocor videoconferencing solution helps Western Union -- a huge money moving corporation -- keep collaboration simple at their HQ.

September 30, 2019 Jonathan Blackwood Leave a Comment

Today, from small businesses and global corporations, to families near and far away, to NGOs in the most remote communities on Earth, Western Union is helping move money – helping grow economies and realize a better world. Operating in more than 200 countries across the globe, Western Union is a global leader in cross-border, cross-currency […]

Read More
Natural Language Processing, AI Language Research Consortium

Facebook Steps into the World of Natural Language Processing with ‘AI Language Research Consortium’

AI Language Research Consortium is the latest effort for Natural Language Processing funding -- and Facebook is at the helm.

September 24, 2019 Adam Forziati Leave a Comment

Earlier this year, Facebook put out a call for research proposals centered around natural language processing, or the study of linguistics and AI regarding computer language. Now, it announces which proposals won, and it seems as though the scope of the project is wider than previously thought: the social media platform has found the AI […]

Read More

AGAT SphereShield Now Supports Cisco Webex Teams

AGAT SphereShield now supports Cisco Webex Teams in addition to its existent data security for Microsoft Teams and Skype for Business.

September 3, 2019 TechDecisions Staff Leave a Comment

AGAT, a security and compliance solutions software provider, announces the launch of SphereShield for Cisco Webex Teams. AGAT SphereShield handles security threats related to authentication and identity, content inspection and data protection. The newly added support for Webex Teams is in addition to AGAT’s established support for Microsoft Teams and Skype for Business. “The unified […]

Read More
defense

Aporeto’s New Zero Trust Cloud Security Solution for Kubernetes Multi-Clusters

Aporeto cloud network security solution for distributed policy management uses a unique app identity-based approach to security instead of IP addresses.

August 19, 2019 TechDecisions Staff Leave a Comment

Aporeto, a Zero Trust Cloud Security company, announces its cloud network security solution for seamless distributed policy management across Kubernetes multi-cluster and container environments. According to the company, the solution uses a unique application identity-based approach to security instead of relying on IP addresses. Aporeto’s use of identity enables network security policies to now be managed up […]

Read More

U.S. Wants Encryption Backdoor in Personal Devices

Major technology companies are fighting against U.S. Attorney General William Barr's suggestion that encryption backdoors be installed in personal devices, while users should just accept the risk of this potential mandate.

August 16, 2019 Jessica Messier Leave a Comment

Major technology companies are fighting against U.S. Attorney General William Barr’s suggestion that encryption backdoors be installed in personal devices, while users should just accept the risk of this potential mandate.

Read More

Week in Review: eSports IP Workflows, Healthcare IoT, Cybersecurity for Collaboration, etc.

This week, August 12th-16th, 2019: how IP workflows fit into the world of eSports broadcasting, IoT devices for healthcare environments, solving the headaches of cybersecurity with wireless collaboration, and more.

August 16, 2019 TechDecisions Staff Leave a Comment

This week, August 12th-16th, 2019: how IP workflows fit into the world of eSports broadcasting, IoT devices for healthcare environments, solving the headaches of cybersecurity with wireless collaboration, and more.

Read More