Search Results: zoom

Zoom and Genesys Partner to Position Around Zoom Phone to Improve Collaboration & CX

Zoom and Genesys will provide organizations with a cloud contact center and UC&C solution to enables teams to better collaborate to solve customer needs.

June 6, 2022 TD Staff Leave a Comment

 Videoconferencing giant Zoom and Genesys, a global cloud provider of customer experience (CX) orchestration, has expanded its partnership. The duo will help businesses deliver CX by building upon its integration between Zoom Phone and Genesys ​​Cloud CX. Together, the offerings provide organizations with an easy-to-configure and feature-rich cloud contact center and unified communications solution that […]

ZoomInfo’s Top-Tier Data Now Accessible Within Chorus Through New Integrations

May 13, 2022 TechDecisions Staff Leave a Comment

Added Momentum Signals Feature Enables Users to Receive Customized Deal Risk Alerts VANCOUVER, Wash.–(BUSINESS WIRE)–ZoomInfo (NASDAQ: ZI), a global leader in modern go-to-market software, data, and intelligence, today announced that ZoomInfo’s best-in-class data is now available within its conversation intelligence platform, Chorus. As part of a new set of integrations with ZoomInfo, Chorus will provide […]

Zoom To Acquire Solvvy in Contact Center Expansion Move

Solvvy's conversational AI and automation capabilities will help accelerate Zoom’s delivery of personalized customer experiences.

May 12, 2022 TD Staff Leave a Comment

Videoconferencing giant Zoom announced it is acquiring Solvvy, the Burlingame, Calif.-based platform provider of conversational AI and customer support to expand its contact center offerings and offer elevated customer service experiences to global enterprises. According to the companies, the duo will work quickly to capitalize on new opportunities in Zoom’s Contact Center and customer support. […]

Lifesize Launches Native Device Interoperability With Zoom, Microsoft Teams

Lifesize Connect Plus+ is a new DSS feature for its 4K Cloud Room hardware that enables new interoperability with Zoom or Microsoft Teams.

April 26, 2022 Zachary Comeau Leave a Comment

Videoconferencing provider Lifesize has launched Lifesize Connect Plus+, a new Device Software Subscription (DSS) feature for its 4K Lifesize Cloud Room hardware that introduces new interoperability to enable users to use the Lifesize hardware to connect to Zoom or Microsoft Teams. According to the company, Lifesize Connect Plus+ builds on to Lifesize Connect to provide […]

Verint Announces Compliance Recording Integration With Zoom

Verint integration with Zoom will help heavily regulated businesses capture, retain, analyze and retrieve communications from Zoom platforms.

April 12, 2022 Zachary Comeau Leave a Comment

Verint has announced a new compliance recording integration with videoconferencing giant Zoom to help heavily regulated businesses capture, retain, analyze and retrieve communications from Zoom platforms. Through the integration with Zoom, the Melville, N.Y.-based provider of customer engagement solutions will capture voice calling, video meetings and screen sharing data from Zoom Phone and Zoom Meetings. […]

Konftel Cam20 Now Certified for Zoom Rooms

Konftel's Cam20 Conference Cameras are now Zoom Room certified for the software-based conference room system.

April 11, 2022 TD Staff Leave a Comment

Sweden-based Konftel announced that its Cam20 videoconferencing camera is now certified to work with Zoom Rooms. The plug-and-play device features 4K Ultra HD performance and a 123-degree field of view. Konftel product manager Torbjörn Karlsson confirms that the company tested the camera fully as a Zoom Rooms USB-connected device. “The Konftel Cam20 is the second […]

How to Become a Bug Bounty Hunter for Zoom

Through a team of 800+ security researchers on the HackerOne platform, Zoom awarded $1.8 million through its bug bounty program.

April 6, 2022 Alyssa Borelli Leave a Comment

If you’re a college student, professor, a teen just learning to hack into everyday things , or a Zoom user who just “noticed something weird,” there’s an opportunity to join an ethical hacker community. Videoconferencing giant Zoom has invested in a global team of security researchers via a private bug bounty program on HackerOne’s platform. […]

Welo Backed By Atlassian and Zoom

April 1, 2022 TechDecisions Staff Leave a Comment

BOSTON–(BUSINESS WIRE)–Ahead of next week’s Atlassian Team 22 event in Las Vegas, Welo, the shared virtual workspace company, announced today that it has received investments from Atlassian Ventures and the Zoom Apps Fund, making it a company to watch in the burgeoning video communications ecosystem. Welo connects geographically distributed colleagues by allowing users to move […]

Ferris Bueller-Inspired Productivity Tool Beulr Attends Zoom Meetings For Business Professionals And Students To Save Time And Improve Efficiency

March 21, 2022 TechDecisions Staff Leave a Comment

Recent survey shows 71% of business executives say meetings are unproductive and inefficient SAN FRANCISCO–(BUSINESS WIRE)–Beulr… Beulr… Beulr… What started out as a software program created by a Tulane student to attend and record Zoom classes during the pandemic so he could sleep late has been developed into a productivity tool designed to help students […]

Poly, Zoom Phone Helps Monterey Bay Aquarium Meet Reopening Demand

Zoom Phone and Poly helped the Monterey Bay Aquarium reopen during the pandemic and replace an inefficient communication system.

March 15, 2022 Zachary Comeau Leave a Comment

Communication has long been a pain point at the Monterey, Calif. Monterey Bay Aquarium, with more than 530 dropped calls on the first day tickets became available as the aquarium reopened to the public during the pandemic. It was clear that the aquarium’s legacy phone system was simply not going to cut it any longer. […]