My TechDecisions

Search Results: slack

Slack Mobile App Redesign

Slack Announces Mobile App Redesign

Slack has begun rolling out a new design for its mobile app for iOS and Android featuring improved navigation and accessibility to core features.

May 14, 2020 Zachary Comeau Leave a Comment

Slack has begun rolling out a new design for its mobile app for iOS and Android featuring improved navigation, the ability to quickly set your availability and status, an easy-to-reach compose experience and shortcuts to apps and workflows. The updated mobile app experience comes shortly after Slack launched an update to the desktop design in […]

Read More
Slack Redesign

Slack Unveils Redesign, New Simplicity Features

Slack is releasing a series of new features and tools as part of a redesign making its signature communication app easier to use.

March 18, 2020 Zachary Comeau Leave a Comment

Unified Communication and Collaboration company Slack is releasing a series of new features and tools as part of a redesign of its signature communication app. The phased rollout of the redesigned app begins Wednesday and will continue for the next several weeks along with a complementary mobile version, the company announced. Read Next: IBM Chooses […]

Read More
Slack Workflow Builder

Slack Launches Workflow Builder For Collaborative Businesses

Slack Workflow Builder allows users to standardize how requests are collected, report outages in real time and get new team members up to speed.

October 21, 2019 Zachary Comeau Leave a Comment

Workplace messaging giant Slack has rolled out Workflow Builder, a new workplace tool that allows businesses to create customized workflows that automate routine functions directly in the company’s software. The new tool allows users to standardize how requests are collected, report outages in real time and get new team members up to speed, the company […]

Read More
Fuze UCaaS SolutionFeatured Video Play Icon

Fuze UCaaS Solution Now Integrates with Slack

The Fuze UCaaS Solution now integrates with Slack, letting users seamlessly toggle between the two collaboration platforms.

September 20, 2019 TechDecisions Staff Leave a Comment

Fuze, a cloud-based communications and collaboration platform, announce integration with Slack, a collaboration hub. The Fuze UCaaS solution’s integration for Slack simplifies enterprise communications and enhances collaboration by enabling users to seamlessly toggle between the two platforms when moving from a Slack conversation to a Fuze call or meeting. According to Forrester Research, 81% of global […]

Read More
TechSee Smart contact centerFeatured Video Play Icon

TechSee Smart Customer Solution Platform Picks Up the Slack of Automation Tools

TechSee Smart addresses the challenges agents face when automation tools can't perform complex tasks, customer assistance company says.

July 18, 2019 TechDecisions Staff Leave a Comment

TechSee, a computer vision AI and augmented reality customer assistance company, introduces TechSee Smart, what the company calls the “world’s first computer vision solution for contact centers.” According to the company, their new platform addresses the challenges agents face when automation tools can’t perform complex tasks. The computer vision AI platform allows intelligent handling of […]

Read More
IT Businessman makes an addition to process to increase its effectiveness. Changes system parameters for high productivity. Integration of improvements, updates and upgrades

Now’s The Time to Focus on IT Productivity

For IT teams, productivity is key to avoid bottlenecks and keep businesses moving forward.

December 7, 2023 Uri Haramati Leave a Comment

How efficiently are you working? If you’re like many people, probably not as efficiently as you could – sometimes due to no fault of your own. The business impacts of this can be significant, however. Productivity plays a huge role in a company’s financial health. Recent data from McKinsey & Company shows that productivity has […]

Read More
Phishing, Email security

Email Attacks are Evading Security Protections. Here’s How Security Teams Should Respond.

IT, security teams and end users should take these actions to combat increasingly sophisticated email threats.

June 6, 2023 Trevor Collins Leave a Comment

Instances of business email compromise (BEC) – a targeted form of phishing in which attackers try to scam companies out of money or goods or trick employees into giving up sensitive info – have continued to increase, causing devastating impacts. Last year, the FBI’s Internet Crime Complaint Center (IC3) reported $43 billion of global exposed […]

Read More
Salesforce Einstein GPT Field Service

Salesforce Announces New Einstein GPT Capabilities in Field Service

Salesforce continues to bring AI capabilities to its tools with new Salesforce Field Service innovations powered by Einstein GPT and Data Cloud.

April 25, 2023 Zachary Comeau Leave a Comment

Salesforce is continuing to dive headfirst into AI with new Salesforce Field Service innovations powered by its AI assistant Einstein GPT and Data Cloud designed to lower service costs and bring organizations new insights. According to the company, the new innovation leverages the full power of Salesforce and Service Cloud, including AI, real-time data and […]

Read More