NASHUA, N.H.–(BUSINESS WIRE)–Akumina, the leading global Employee Experience Platform (EXP), was named as a strong performer in The Forrester Wave™: Intranet Platforms, Q1 2022, receiving the highest possible scores in the design tools, knowledge and/or social graphs, integration and interoperability, developer support and personalization criteria. “Akumina strives to innovate while constantly providing one of the […]
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Slice Lands in Harvard Business School Research Publication
The case study: Creating a Fraud-Free Online Insurance Platform NEW YORK–(BUSINESS WIRE)–Slice Labs Inc. (Slice), a technology company with the first on-demand insurance platform, is the subject of a recent Harvard Business School case collection. The case study, Slice Labs: Creating a Fraud-free Online Insurance Platform, is for educators to engage students in thinking about […]
Zoom Releases New Contact Center Solution
Zoom calls its new Contact Center an omnichannel contact center solution optimized for video and integrated into the Zoom experience.
Zoom is releasing Zoom Contact Center, a new omnichannel contact center solution the company says is optimized for video and integrated into the same Zoom experience and taking over Zoom Video Engagement Center. According to Zoom, the new offering combines unified communications and contact center capabilities with the usability of the Zoom platform with customer […]
Ransomware Attacks Rise Almost 93% in 2021
Ransomware attacks almost doubled, rising 92.7% in 2021, and the trend will likely continue through 2022 and beyond, NCC Groups says.
Ransomware attacks almost doubled in 2021, rising to 92.7% year-over-year, according to NCC Group, a global cyber security and risk mitigation firm. The firm’s 2021 Annual Threat Monitor shows a gradual but noticeable rise in ransomware attacks since the pandemic began. Ransomware accounted for 65.38% of all incidents dealt with by NCC’s global cyber response […]
Google To Complete Classic Hangouts To Chat Migration In March
Google is completely moving away from classic Hangouts and is making Google Chat the default chat application beginning March 22.
Google is moving into the final phase of its migration from Classic Hangouts to Google Chat for Workspace customers and will make Google Chat the default chat application beginning March 22. Users of Workspace and legacy G Suite Basic and Business that visit classic Hangouts in Gmail on the web or the classic Hangouts mobile […]
Island Adds Prominent Cybersecurity Advisors and Investors
After emerging from stealth with nearly $100M in financing behind its Enterprise Browser, Island continues to rapidly build its strategic partnerships and market acceptance DALLAS & TEL AVIV, Israel–(BUSINESS WIRE)–Island, developer of the Enterprise Browser, announced it has added a select group of investor advisors to its strong bench of strategic partners, including Silicon Valley […]
Worksome Announces Worker Classification Capabilities to Help Orgs Seamlessly Integrate Flexible Talent
New feature allows businesses to identify, classify, engage and pay freelancers from one integrated platform COPENHAGEN, Denmark & NEW YORK–(BUSINESS WIRE)–Worksome, an enterprise platform helping corporations compliantly hire and manage contract workers, today released its latest product update, known as Worksome Classify. The addition comes as the U.S. faces increased regulatory scrutiny of companies that […]
New Self-Scheduling Package From Calabrio Empowers Agents to Have Greater Influence Over Work-Life Balance
Calabrio’s unique offering addresses the greatest source of agent stress in the modern, omnichannel contact center MINNEAPOLIS–(BUSINESS WIRE)–#CCaaS–Today, Calabrio, the customer experience intelligence company, announced the extension of its self-scheduling features available in Calabrio Workforce Management (WFM). Addressing the increased demand for greater flex time and more employee autonomy, the new Calabrio Self-Scheduling expands the […]
FarEye Introduces New Sustainability Capabilities to Minimize CO2 Emissions Across Delivery and Fulfillment of Orders
New capabilities focus on sustainable delivery operations, route optimization, and visibility CHICAGO–(BUSINESS WIRE)–#lastmile—FarEye, a global SaaS platform provider transforming last-mile logistics, today announced several new capabilities for more environmentally sustainable delivery operations, route optimization, and consumer experience. New capabilities across FarEye’s Intelligent Delivery Management Platform are designed to help customers boost delivery efficiency, enable green […]
Expanding the Open RAN Ecosystem with a Wide Portfolio of High-Performance O-RAN Compliant Radios
OpenBeam™, a new suite of O-RAN compliant radios for deployments ranging from macro, mmWave and mMIMO Small cell portfolio expands to target 4G and 5G indoor enterprise deployment opportunities RICHARDSON, Texas–(BUSINESS WIRE)–#OpenRAN–Mavenir, the Network Software Provider building the future of networks with cloud-native software that runs on any cloud and transforms the way the world […]
