2020 was a year unlike any other. With New Hampshire going into a State of Emergency at the beginning of March and in-person classes being suspended soon after across the state, there was an urgent need for hybrid classroom technology. Luckily, the University System of New Hampshire (USNH) had been preparing for this and was […]
Anthony Bartolo, EVP and chief product officer at Avaya, joins the podcast to talk about the future of work and communication technology.
Call Centers are constantly dealing with unexpected scenarios, but 2020 has taken this to an entirely new level. Centers have been forced to manage the pandemic’s many impacts, including remote work shifts and requisite operational changes; all while managing changing agent and consumer behaviors. As we transition into 2021, call centers will need to leverage […]
Businesses — still in the middle of a remote work era and likely to stay in that realm for the next few months — are taking stock of their technological needs for the new year. But a few technology trends affecting businesses promise to have the most impact in 2021. Let’s review what technologies will […]
There may not be a category of technology more important to a business than cybersecurity, especially as cyber actors become more skilled in their craft. In 2021 and beyond, securing your organization’s network and information should get as much attention as your core IT infrastructure and endpoint devices. There is very real financial and reputational […]
California State University, Long Beach (CSULB), is a public university. The 322-acre campus is the third largest of the 23-school California State University system and one of the largest universities in the state by enrollment with a student body of more than 37,000. The Tech Decision The Department of Family and Consumer Sciences at CSULB […]
The world of unified communication and collaboration has been thrust into the mainstream thanks to social distancing and public health measures that have forced the closure of many businesses and offices. Platforms like Zoom have filled that gap of personal meetings quite nicely, and the company has become a household name in the blink of […]
By now, your organization’s employees and your internal IT department should be accustomed to remote or hybrid work and videoconferencing technology. We’ve been using platforms like Zoom, Microsoft Teams, GoToMeeting, Google Meet, Webex, Bluejeans, Slack and several others to meet and collaborate for about seven months, and many organizations have barely skipped a beat, and […]
We write a lot about implementing technology in the workplace Emerald Expositions is the leading operator of B2B trade shows in the United States, operating more than 55 trade shows and numerous other events. The company also owns a number of trade publications, including My TechDecisions. The Tech Decision After being purchased by Emerald Expositions, My […]
Humans have been using luggage to travel since commercial airlines became increasingly popular in the 1940s and 1950s. It wasn’t until 1970 that wheels were put onto luggage, and it wasn’t until the late 1980s that the retractable handle was added to resemble luggage that most everyone uses today. Thomas Wedell-Wedellsborg, author of What’s Your […]
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