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Unified Communications

Unified Communications is often associated with collaboration. Learn about the technology your organization uses to communicate – phone, video, email, messaging, and more – and pulling those technologies into a shared system.

Popular Tags within: Unified Communications

Cloud InfoComm Videoconferencing Education AI Microphones UCC Mass Notification Generative AI IT
DTEN ONboard

DTEN Launches ONboard for Zoom Whiteboard

August 16, 2022 Zachary Comeau Leave a Comment

All-in-one conferencing solutions manufacturer DTEN has launched the DTEN ONboard, a new 55-inch touch-enabled display designed for Zoom Whiteboard. According to the company, the display is specifically designed for Zoom Whiteboarding experiences and allows for both in-room and remote participants to interact equally during hybrid meetings. The device is essentially a whiteboarding solution—sans microphone and […]

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GoTo Connect, GoTo Resolve

GoTo Brings IT Helpdesk Support to GoTo Connect

August 16, 2022 Zachary Comeau Leave a Comment

Business communications and IT support platform provider GoTo is launching a new IT helpdesk feature within its GoTo Connect unified communications-as-a-service platform that allows end users to submit a support ticket directly within the app. According to the Boston-based company, this functionality is designed to enable a consolidated view to help accelerate resolution time for […]

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Zoom Anthropic Claude AI Zoom IQ

Update Zoom on macOS Devices Now

August 15, 2022 Zachary Comeau Leave a Comment

Users of the macOS version of Zoom are being urged to apply a patch after a vulnerability was discovered that could allow an attacker to gain access over the entire operating system. Specifically, the vulnerability lies in the Zoom Client for Meetings app for macOS, both standard and IT admin editions, with version  5.7.3 and […]

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Video Production, Enterprise IT

Modernizing Video Applications in Enterprise Environments

August 12, 2022 Eric Deniau Leave a Comment

The past 48 months have seen a significant increase in work-related video consumption across sectors as diverse as healthcare, education, financial services and government. The pandemic has changed people’s relationship with video in both their professional lives and their personal lives. With in-person gatherings becoming fewer, organizations have turned to videoconferencing to optimize collaboration and […]

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This Week in IT, IT News, Microsoft, Google, Dell

This Week in IT: Google Meet, Cisco Attack, Ransomware, IT Spending

August 11, 2022 Zachary Comeau Leave a Comment

Editor’s note: There is a lot going on in the world of IT, from emerging technologies to digital transformation and new cybersecurity threats. However, we can’t possibly cover it all, so we’ll bring you This Week in IT, a curated summary of IT and enterprise technology stories each week. New Google Meet live-sharing features As […]

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Zoom Anthropic Claude AI Zoom IQ

Verint Launches Engagement Data Management, Zoom Integration

August 11, 2022 Zachary Comeau Leave a Comment

Customer engagement software company Verint has launched a new native integration with Zoom as part of its cloud platform for Zoom Meetings and Zoom Phone interactions with its Engagement Data Management solution. According to Verint, the integration will provide a quick and straightforward way of consolidating recorded Zoom interactions with customer interaction and feedback data […]

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SolarWinds IT Pro Day

This Week in IT: Teams and Apple Silicon, Cloud Leaders, VMware and Cisco Patches

August 4, 2022 Zachary Comeau Leave a Comment

Editor’s note: There is a lot going on in the world of IT, from emerging technologies to digital transformation and new cybersecurity threats. However, we can’t possibly cover it all, so we’ll bring you this curated summary of IT and enterprise technology stories each week. Microsoft Teams on Macs with Apple silicon Microsoft will be rolling out […]

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Affinity Meeting App for Zoom

Affinity Meeting App for Zoom Delivers Relationship Insights to Drive Deals Forward

August 2, 2022 TD Staff Leave a Comment

Affinity, the San Francisco-headquartered relationship intelligence platform for dealmakers, released an Affinity Meeting app for Zoom. By delivering relationship intelligence data from Affinity CRM directly within Zoom, Affinity Meetings provides dealmakers with intelligence about the people and companies they are meeting with to drive deals forward. The experience provides dealmakers with live access to the […]

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Poly R30, Poly+ Enterprise, all in one conferencing bars, all in one video bars

Poly Announces Poly+ Enterprise for Enhanced Support, Service

August 2, 2022 Zachary Comeau Leave a Comment

Collaboration device company Poly has announced Poly+ Enterprise, a new enhanced version of its Poly+ support service designed for large enterprises. The company calls the new service a “turbo-charged” version of Poly+ that provides 24/7 support and dedicated tools and features designed to eliminate the burden of day-to-day tracking and budgeting for organizations. The company […]

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Kinly Utelogy

Kinly, Utelogy Partner to Enhance Remote Management and Monitoring Capabilities

August 2, 2022 TD Staff Leave a Comment

Kinly, the Amsterdam-headquartered AV systems integrator and remote collaboration service provider, has joined forced with workplace software specialist, Utelogy, in a strategic partnership. The partnership strengthens Kinly’s value proposition with the addition of agnostic, non-intrusive remote management software that pre-empts and solves issues, without impacting the end-user. Not only does the software provide automated remote […]

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