Business communications and IT support platform provider GoTo is launching new contact center features that give agents the ability to collaboratively and securely assist customers within their web browser. The feature is Co-browse within the GoTo Contact Center, and it is designed to help agents be more efficient and help customers at small and medium-sized […]
Poly has launched a new API Marketplace platform, where the Poly developer community can find, connect to and manage Application Programming Interfaces (APIs) across Poly’s partner ecosystem. The marketplace is an open platform with support for dozens of API types, including those from Poly Lens insights and management platform and Poly Clariti, the secure meeting […]
Hybrid and remote work have been widely accepted as the new normal, but leaders and managers are beginning to express concerns about employee productivity while at home, according to new Microsoft research. This comes as executives are also growing increasingly worried about the strong possibility of a recession, the company says in a new Work […]
Konftel, the Sweden-based collaboration end-point solutions provider had added a new lecture mode wireless headset feature to its Konftel 800, flagship conferencing speakerphone. According to Konftel, the new lecture mode feature was designed to allow end users the ability to move more freely within rooms for teaching and training. “Wherever they are located, perhaps facing […]
Microsoft is releasing new Viva apps and services designed to help companies address hybrid work and other issues, including new integrations for goal tracking, a new app for managers to solicit feedback and new features designed to help leaders connect with employees. The new tools in Microsoft’s integrated employee experience platform designed for distributed work […]
Slack announced several new tools as part of its Dreamforce event designed to make it easier for teams to connect and get more value from the platform, including Slack canvas, which the company calls a new surface in an organization’s digital HQ where teams can curate, organize and share mission-critical resources. According to the company, […]
The Bose VB-S is a compact all-in-one USB conferencing device designed for small conferencing spaces such as video meeting booths, huddle rooms and smaller conference rooms. Like other similar devices in the category, it is meant to be an alternative to expensive and complex conference room systems. The device features enterprise-grade audio and video, boasting […]
Santa Clara, Calif.-based ScreenBeam Inc., prominent in wireless display and conferencing solutions, announced its partnership with MAXHUB to combine ScreenBeam 1100 Plus, its wireless screen sharing and conferencing solution, with MAXHUB’s next generation cameras. According to the company, the technology alliance brings organizations access to effortless videoconferencing and Bring Your Own Meeting (BYOM) experiences in […]
Logitech has released the MX Master 3S for Business and the MX Keys Combo for Business Gen 2, a sleek new mouse and keyboard combo deigned for businesses that feature enterprise-level security and user experience. The company says the new products are designed to be easy for IT professionals to deploy and maintain, and users […]
Domotz, the Draper, Utah-based provider of network monitoring and management, device inventory and security awareness announced a partnership with NETGEAR Inc., to add new features to NETGEAR managed switches, insight-based access points and Orbi Pro wireless systems. Domotz says it provides unparalleled visibility of digital assets and data flows. Thus, it empowers users with mission […]
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