Business communications and IT support platform provider GoTo is launching new contact center features that give agents the ability to collaboratively and securely assist customers within their web browser. The feature is Co-browse within the GoTo Contact Center, and it is designed to help agents be more efficient and help customers at small and medium-sized […]
New analysis from NCC Group suggests that despite a drop in the number of ransomware attacks, new threat actors are emerging and older ones are evolving. According to the company’s Global Threat Intelligence team, the number of ransomware attack victims dropped 19% in August, from 198 to 160 reported incidents, continuing a trend from July, […]
Hybrid and remote work have been widely accepted as the new normal, but leaders and managers are beginning to express concerns about employee productivity while at home, according to new Microsoft research. This comes as executives are also growing increasingly worried about the strong possibility of a recession, the company says in a new Work […]
With the help of Extron AV solutions, Wake Tech students use state-of-the art simulation equipment to triage, diagnose, and treat patients in emergency situations.
Midsize enterprises are heavily focusing on security and risk management, application and integration strategies and IT infrastructure and operations, according to tech research and consulting firm Gartner. The Stamford, Conn. firm says the results of a survey of CIOs and IT leaders at medium-sized enterprises shows that organizations are undertaking projects to overhaul their security […]
Cybersecurity firm Trellix has announced the establishment of its Advanced Research Center, a group of security analysts and researchers that aims to produce actionable real-time threat intelligence and indicators to help customers stay protected against the latest cybersecurity threats. The company’s Advanced Research Center comes as the threat landscape continues to expand in scale and […]
Konftel, the Sweden-based collaboration end-point solutions provider had added a new lecture mode wireless headset feature to its Konftel 800, flagship conferencing speakerphone. According to Konftel, the new lecture mode feature was designed to allow end users the ability to move more freely within rooms for teaching and training. “Wherever they are located, perhaps facing […]
Editor’s note: There is a lot going on in the world of IT, from emerging technologies to digital transformation and new cybersecurity threats. However, we can’t possibly cover it all, so we’ll bring you This Week in IT, a curated summary of IT and enterprise technology stories each week. The difficulties of vulnerability management in […]
Jetbuilt, the global developer of project sales and management software, announced the addition of technical data fields to its project builder tool. These fields provide important product data, including rack units, watts consumption, BTU and dimensions of items. According to Jetbuilt, utilizing technical data fields provides a clear view of information that will help ensure […]
Microsoft is releasing new Viva apps and services designed to help companies address hybrid work and other issues, including new integrations for goal tracking, a new app for managers to solicit feedback and new features designed to help leaders connect with employees. The new tools in Microsoft’s integrated employee experience platform designed for distributed work […]
FREE Downloadable resources from TechDecisions provide timely insight into the issues that IT, A/V, and Security end-users, managers, and decision makers are facing in commercial, corporate, education, institutional, and other vertical markets
View all Guides
Get your latest project featured on TechDecisions Project of the Week. Submit your work once and it will be eligible for all upcoming weeks.
Enter Today!