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Collaboration Cloud Hybrid Work Education UCC Microphones AI Mass Notification IT Security
AWS Amazon Security Lake

AWS Launches Clean Rooms to Help Companies Collaborate on Datasets

April 5, 2023 Zachary Comeau Leave a Comment

Amazon Web Services is launching the general availability of AWS Clean Rooms, an analytics service of AWS Applications designed to help organizations and their partners more easily and securely collaborate on their collective datasets without sharing or copying each other’s data. According to the tech giant, the solution allows customers to quickly create a secure […]

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backup storage security

Backup and Storage Devices Contain an Average of 14 Security Issues

April 5, 2023 Zachary Comeau Leave a Comment

With storage and backup devices often representing the last line of defense against ransomware attacks and outages, they should be as secure as possible so organizations can restore their data in a critical time of need. However, new research from cyber resilience company Continuity shows that the average enterprise storage and backup device has 14 […]

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ChatGPT Generative AI Enterprise Considerations

Three Considerations Before Deploying Generative AI Tools

April 4, 2023 Zachary Comeau Leave a Comment

While ChatGPT and generative AI are largely hailed as tools that will usher in a new era of working defined by intelligent assistants and automation, there are a handful of concerns around the technology’s use, including privacy, security, the pace of innovation and ethics. The technology is exciting and has the power to unlock new […]

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Chatbot Online customer service with chatbots for support. Artificial Intelligence and Automation Software Technology CRM Customer Support Center

The ABCs of Contact Centers: The Tech Driving Modern Customer Experience

April 4, 2023 Scott Kolman Leave a Comment

The contact center industry is booming and for good reason — businesses are catching on to the transformative impact that a high-velocity contact center can have on their bottom line. Emerging technology is making contact centers more effective than ever before, and more importantly, helping to change their historically negative perception. According to Statista, the […]

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F5 headquarters, AI API

F5 Releases New AI-Powered App and API Security Tools

April 4, 2023 Zachary Comeau Leave a Comment

Cybersecurity company F5 is releasing new AI-powered app and API security capabilities designed to give customers comprehensive protection and control in managing apps and APIs across on-premises, cloud and edge locations. According to the Seattle-based application services and security company, new machine learning enhancements will provide the company’s cloud security portfolio with advanced API endpoint […]

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ChatGPT, OpenAI, iOS, Mobile, App

Atera Expands OpenAI Integration With Automated Remediation Loops

April 3, 2023 Zachary Comeau Leave a Comment

IT management company Atera is expanding upon its integration with ChatGPT creator OpenAI with a new feature designed to enable IT team to use support tickets to create automated remediation loops. The Israeli company calls this the second phase of its OpenAI integration, following the first phase which focused on script generation to help save […]

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Log4j, Older Vulnerabilities, CISA KEV

These Dangerous Vulnerabilities on CISA’s KEV List Are Still Being Widely Exploited

April 3, 2023 Zachary Comeau Leave a Comment

The U.S. Cybersecurity and Infrastructure Security Agency has been keeping an updated list of Known Exploited Vulnerabilities (KEV) that currently includes more than 900 security bugs, with the goal of helping inform organizations about vulnerabilities that should be prioritized. Despite that awareness campaign and emphasis on vulnerabilities that have been exploited in the wild, new […]

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Samsung WAC Interactive Display

Samsung Launches New Interactive Display for Education

April 3, 2023 Zachary Comeau Leave a Comment

Samsung is releasing a new education-focused interactive display designed to enhance usability and connectivity and enable fast user adoption. The new Samsung display, the WAC Interactive Display, allows educators to customize home screens, share up to nine screens at once regardless of operating system or device, and use intelligent applications to aid in lessons. In […]

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LG Videowall inside Q-SYS production studio with person overseeing the video recording.

Q-SYS Enhances Production Studio With Custom LG DVLED Videowall

April 3, 2023 TD Staff Leave a Comment

After finding success with webinars and virtual training sessions in 2021, Q-SYS, the audio, video and control platform provider, has built a new video production studio at its Costa Mesa, Calif. headquarters. This studio combines Q-SYS automation and a custom 8-feet-by-22-feet DVLED videowall from Lincolnshire, Ill.-based LG Business Solutions USA. It thus offers engaging, professional-grade broadcasts […]

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Microsoft Surface Hub 2S Teams Rooms

Microsoft is Making the Surface Hub 2S a Teams Rooms on Windows Device

March 31, 2023 Zachary Comeau Leave a Comment

Microsoft is officially making the Surface Hub 2S part of the Teams Rooms family, making it the first touch-enabled board running Teams Rooms on Windows when it becomes available later this year. According to Microsoft this unlocks top-requested Teams Rooms features for both users and IT admins, such as Front Row, persistent chat, consistent remote […]

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