For their new 2,500-square-foot showroom, the owner of a Manhattan luxury mattress store wanted to provide a high-tech shopping experience for customers. The Tech Decision In addition to incorporating the latest audio, video, and lighting technologies to set the mood and highlight select products, ease of use for employees was a primary concern. It was […]
Cisco is introducing new features and devices for Webex that aim to improve the videoconferencing experience, help remote workers stay connected and employees return to the office safely. The new features come as a new global survey finds the overwhelming majority of workers are uncomfortable about returning to the office, a future dependency on remote […]
As the COVID-19 pandemic rages on, cybercriminals and nation states are crafting their attacks to take advantage of the news cycle and the weakened defenses of a dispersed workforce. This uptick in cyberattacks is coupled with a hacking community that is growing more advanced by the day, with new tools and elegant attack methods that […]
MachineSense, a technology company, introduces FeverWarn, a no-contact, self-service thermal scanning solution that is said to provide reliable results in an orderly fashion, allowing for the recommended six feet of social distancing. FeverWarn, an IoT-based system, measures temperatures of individuals through their fist in one second or less. Users place their fists under the scanner, […]
Research firm Gartner has found that, after the COVID-19 pandemic subsides, businesses will face a new kind of challenge: managing their mobile workforce data security. According to Gartner survey, 82% of business leaders plan to let employees continue to work from home in at least some capacity, while 47% plan to allow employees to do so […]
COVID-19 has served as the inflection point for call center technology innovation. Centers pivoted to remote work models to alleviate safety concerns, while ensuring continuity in a time of chaos. As operations continue to accelerate, intelligent technology must be leveraged to deliver continued cost savings and productivity gains to keep up with increasing demands and […]
If your team was unable to access some Microsoft 365 services Wednesday afternoon for the third time since the last week in September, you weren’t alone, as Microsoft confirmed yet another outage. The issues affected vital services like Microsoft Teams, Outlook, SharePoint, OneDrive and more. Those apps are crucial for communication for millions of workers, […]
Slack is reportedly adding new features to its platform that will introduce social media-like stories and push-to-talk audio by the end of the calendar year. In an interview with The Verge, Slack CEO Stewart Butterfield detailed some of the new features the platform wants to bring to its users to help them better acclimate to […]
According to cybersecurity experts, celebrities can generate some very risky online search results that could potentially lead to users accidentally installing malware on their devices. Names that come with the most risk include actors, musicians and TV personalities we all know, like Sean Combs, Justin Timberlake, Taylor Swift, Jimmy Kimmel and other A-listers. However, according […]
At the recent MSP Connect Live, a group of virtual events put on by The ASCII Group, the CEO of a well-versed MSP provided a framework for MSP internal security practices. As Corey Kirkendoll, CEO of 5K Technical Services, said during the session: it’s more important to make sure your own company utilizes internal security best practices. […]
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