Microsoft is introducing new calling features for Teams highlighted by a new calling interface and the ability to transfer calls between mobile and desktop. In a blog post, the company describes several new features designed to support the work-from-anywhere environment brought on by the COVID-19 pandemic and create powerful and streamlined calling experiences, including an […]
ClearOne Aura is a new line of audio and video options to meet the growing demand for the home office market. According to the company, the Aura product line comes in a range of good, better and best packages of audio, video and audio-video solutions along with a free lifetime subscription to the company’s video […]
Just days after reports surfaced about a possible deal, customer relationship management provider Salesforce has announced a deal to acquire enterprise collaboration platform Slack in a deal worth $27.7 billion. In an announcement, the companies say combining Slack with Salesforce Customer 360 will be “transformative for customers and the industry,” creating an operating system for […]
While the first day of winter doesn’t technically begin until December 21st here in the Northern Hemisphere, winter weather patterns have already arrived, meaning most of the population will be stuck indoors the next few months. The risks of gathering indoors during a pandemic are obvious, so how will we cope with COVID-19 when winter […]
The Fremont Street canopy, a section of Las Vegas which sees over 20 million visitors a year, has installed a Databuoy Shotpoint gunshot detection system to increase safety on the premises. The Fremont Street Experience is a five-block entertainment district located downtown and features what is said to be the world’s largest video screen suspended […]
Microsoft is making changes to its Productivity Score tool that helps organizations measure their employees’ interaction with Microsoft 365 apps after privacy concerns surfaced last week. In a blog post, Jared Spataro, corporate vice president for Microsoft 365, detailed the changes the company is making to Productivity Score, which gives IT administrators data and insights […]
The Microsoft Teams web app no longer supports Internet Explorer 11 as the company pivots to Microsoft Edge and begins to sunset legacy solutions. The company announced in August that Microsoft Teams, its flagship unified communications and collaboration platform that has exploded in popularity largely due to pandemic-induced remote work, would no longer support IE […]
In 2020, the world became intimately familiar with unified communication and collaboration technology that helped organizations transition to remote work as COVID-19 lockdowns forced offices and workplaces to close. With that came several challenges, including keeping remote workers engaged at a level consistent with when everyone was back in the office and making sure these […]
Digital workflow platform provider ServiceNow has acquired artificial intelligence company Element AI to enhance ServiceNow’s intelligent workflow platform. The deal will enable customers to work more efficiently, streamline business decisions and boost productivity, according to ServiceNow’s press release. With the acquisition, ServiceNow will create an AI innovation Hub in Canada to accelerate customer-focused innovation in […]
Utelogy, a provider of control, monitoring, and analytics software for workspace management, announces the release of High Availability, a new component of its software system that works in the background to eliminate single points of failure by providing redundancy across geolocated datacenters, promoting responsiveness, and ensuring continuous uptime. High Availability (HA) has been developed as […]
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